BetterHelpReviews of betterhelp.com

It’s a decent cost per week instead of per session, and you truly get what you pay for. The only thing I don’t like is I can’t reach my therapist if there’s an issue with my card. That makes it seem more like a money grab than actually intended to help people. Granted those who take advantage of non-payment cause this issue but imagine if someone took their life because of it. What would better help have to say about that?

BetterHelp has been a lifeline. It is easy to find a really great therapist and to schedule sessions on my timeframe.

It took a week (after paying for a week subscription of course) to get matched & get the earliest available appointment. I then had to upload a copy of my driver's license, but that wasn't enough to prove my identity (with my credit card). I then had to record a video and type a specific phrase into the chat. But then that was still not enough to prove my identity. I had to upload a picture of myself. So I get through all of that, and the evening before, I get two "worksheets" to do before my 9am session. Mind you, I am 41 years old and have been in and out of therapy since I was, oh, maybe nine years old with some serious family trauma. So when one of the questions was explain your history and what brought you to therapy, I tried to give as much of a concise but detailed answer to get things started. The other worksheet asked for the three main goals, how achieving those goals would affect your life, and what your future would look like. So then, when I start my session and I ask the therapist if they can give me an overview for how therapy with BetterHelp works and they ask me to give them an overview of my history and what brought me to therapy, I was a little peeved. But I tried to give a brief history. Oh yes, and also, my therapist said none of my sessions would be anything other than texting (no voice/video, which I'm sorry, having paid sessions via texting is ridiculous; its one thing for check ins during the week, but I'm not paying to text back and forth for 40 minutes). She then gave a couple canned, contrite answers (which when I later asked a friend, she said I should have told her to f*** herself as she completely overstepped as a therapist, or at a minimal provided complete lack of empathy/support). I think over the entire 40 minutes, I received maybe a total of eight complete sentences from her. Then when I asked how things would move forward, she told me to book another session and she would send me a worksheet with mindfulness practices (I've read at least a dozen books on mindfulness practices, I don't think another worksheet is what I need, I think discussing with a therapist is what I need and is why I am here). When I went to look at the schedule, she had a couple 6am spots over the next week, but nothing otherwise for two weeks. So it would have been highly inconvenient had I even wanted to continue. Overall, I think this is a complete scam - it likely is great if you need/want super basic talk therapy (like suggestions on mindfulness practices), but for anything deeper, look elsewhere. I can spend the same amount and/or submit to my insurance for an in-person local therapist.

The actual service is good and the therapist I've been matched with is good too. Still I'm left with no option but to leave a negative review. Customer service is HORRENDOUS in the UK. There's no one to call and they have not responded to my contact requests through the contact form. Maybe leaving this review will kick someone into action to contact me ASAP. Seems im not the only one mad that they do not remind you if your account is inactive. Also they don't automatically adjust billing if your therapist is taking time off. Which is wild. Like many complainers on here have said, people are coming to find peace and get help and many are left with more stress and no customer service to help them. I made a contact request a month ago and no one has reached out. That's shocking.

So so Matched with a therapist but felt like a waste of money as she listened and asked questions that make me feel In a police station interrogation. Left me feeling empty and crazy. Worst £50 spent and they offered me this on discount imagine paying 80 for 40 mins. I deleted the app

I have had a lot of therapy in my life so I have context in stating clearly that I do NOT recommend Betterhelp. I encouraged my partner to try counselling, and we found this website. You fill in a form which supposedly hones your preference as to which therapist you get. We opted for someone 'in the middle'. The 'therapist' they chose could not have been a worse match, and, judging by their approach and things that were said in the session, I even wonder at the extent of their qualifications. The person clearly had serious issues of their own, made racist, generalised remarks to my partner about her situation and left my partner feeling worse - with no strategies or helpful offerings to impart. My partner, who had never been to therapy, now has a very poor view on the whole concept of therapy unfortunately. I explained to her that sometimes it takes time to get a good one. Do not use this service - go to your doctor and if finances are a concern, then tell your doctor and see what is available to you in your area that is affordable.

Ich habe eine Diffamierung gesehen im Konygebony Video gesehen. Wie kann man mit einem Menschen werben? Kann ich so nicht empfehlen.

1er thérapeute: donne des conseils généralistes qui ne marchent pas sur le long terme 2e thérapeute: trop de blabla, questions inutiles, solutions qui ne marchent pas sur le long terme. En 1h par séance il faut aller sur le plus important. C'est quand même 156 € par mois pour 1 séance par semaine.