BetterHelpReviews of betterhelp.com

BetterHelp has been a truly positive and accessible way for me to prioritize my mental health. The platform is easy to navigate, flexible with scheduling, and makes therapy feel approachable rather than overwhelming. Being able to communicate consistently with my therapist and access tools between sessions has helped me stay grounded and intentional about my growth. Overall, BetterHelp has provided a supportive, reliable experience that has made therapy fit realistically into my life, and I would recommend it to anyone looking for convenient and meaningful mental health support.

My therapist is relatable, available, and understanding. The only reason I cant give better help 5 stars is for the price. Life saving therapy should not cost more than my car payment, but i pay it cause it's necessary.

It’s a scam. They charge weekly after I was meant to be charged per month. It was also meant to be at a much cheaper rate than they actually took out of my bank. Be very wary signing up for this service

This site and app is easy to use, informative and reminder consistency of your appointments. I’ve been with one counselor since the start. She’s been great. Got a response quickly when made it urgent and when I need the help feels like it’s always available.

They will charge you for sessions that weren’t booked by you as they go ahead & charge you for sessions on their timing. It was unfortunate because I did like my therapist. I reported BetterHelp to the Better Business Bureau as they also had many bad reviews on their website for BetterHelp. Since I told them I reported them to the BBB , they did reimburse me only because I reported them! This is a bad company ! Don’t waste your money. I feel sorry for the therapists as I wonder how they treat them.I hope better than they treat their clients! Be aware of cheap therapy! They will rob you blind & then you can never get ahold of them to tell them that you were charged for sessions that you never had or scheduled! What a scam!

I really love better help! They hooked me up with the perfect therapist for me. I can text, use the phone, or have a video call with my therapist. She gives lots of options for scheduling. She has experience in all my issues. I look forward to my sessions!

Having a therapist that you are able to essentially text with during the week for someone who is very busy and doesn’t always have time for regularly scheduled video meets, or even less, in person visits, is so so helpful and helps give strategies throughout the week.

The idea of the app itself is very powerful. The therapists are very friendly, and know what they’re doing. If they don’t have a right away answer. They’ll look up the answer for you. This how you build trust! I do recommend the app and i’m very thankful for it!