BetterHelpReviews of betterhelp.com

Sign up to this service at your peril. Despite never having had a session or even a conversation with a therapist and despite the fact that I emailed to cancel my subscription in late September, I have woken up this morning to find no money in my account after Betterhelp have taken £240. On closer inspection, they took £240 in October as well would explain why my card was refused at the supermarket leading to a very stressful incident which precipitated another bout of agrophobia and depression. For a service specifically for mental health, this is a complete joke. Taking money for nothing from mentally healthy people who then have to deal with the anxiety and trauma of getting it back is bad enough but to do that to someone who is already seriously struggling is totally inhuman.

I have struggled to connect with a counselor that I feel comfortable with for years.BetterHelp was the answer I was looking for for so long. Therapy is hard and can be challenging but BetterHelp has made it easier and more affordable. I have since recommended it to family and friends.

I've been reaching out to support for weeks to get a person to help me choose a therapist that matches my needs. The support has to be the worst i've ever seen. What would take 2min on the phone takes a week of back and forth emails with an automated system. I had to wait 2 weeks to get my first session, then 2 weeks for the follow up, the therapist cancelled and had to reschedule for 2 more weeks later. Im paying for weekly and have had 1 session in 6 weeks. I feel as if my therapist is just reading out of a book in front of him. Its a pretty big waste of time. I've called the support multiple times and am assured i would get someone to call back but its just an answering service Betterhelp hires to avoid speaking with people. I reported them to BBB and trying to get ANYONE to reach out to me for help

BetterHelp has been helpful and I feel like it has done more for me than previous therapy has. I love that I can message my therapist anytime and get a response, because sometimes I forget things in our live sessions. I also appreciate the worksheets and goals as well as the journal function to keep track of where I'm at and how I'm doing. Highly recommend!

I love BetterHelp, I have been in and out of therapy for over 10 years and haven't had anything life changing as this. I have been using BetterHelp over 2 months, the communication is unbelievable, quick and I can connect with my therapist any time of the day. My therapist right now is great, he does really well understanding where I am coming from and wants to do what works best for me and how to make my overwhelming stress reduced.

My Better help experience. I have always known talking to a therapist would benefit me and my growth in myself, but I was always too scared to go. The times I thought about making an appointment or finding someone to talk felt time consuming. Better help makes it easy; you can find the right Therapist and decide if you want a call, chat or live video to have your meeting you can also be anywhere you wish, not stuck to having to drive to an office, wait for your appointment then sit down. You can be home driving to work "blue tooth talk" or sitting on the beach! I have really enjoyed my sessions and always look forward to my next meeting.

I reached out to Better Help through my employer's EAP program. I lost my husband of 15 years to a sudden illness. They were able to connect me with a therapist who is caring and knowledgeable. My therapist provides me with resources to help me with my grief, anxiety, and stress. It has been a tremendous help for me.

Great experience