BetterHelpReviews of betterhelp.com

My cousin recommended me this website and it's very helpful and easy to use with the right therapist! 😊

Ease of use, convenience and quality therapists at a very competitive price.

Great experience! I am so happy that I started Bettehelp a few months ago. My therapist is Kevin Phillips, and he cares so much about the people he sessions with, listens, as well as is very knowledgable on how to help. I highly recommend giving betterhelp a try, helps me feel so much better after my sessions and helps me understand why I do what I do, helping me change those things I want to do differently. There has been so much benefits from the start! And I love the worksheets that I have received on each topic. Thank you Betterhelp! I love your service.

Talking with someone during these complicated times is has been instrumental in coping and knowing how to navigate them. I have a had a great experience with Better Help.

Looked for therapy through several different avenues and disappointed with the voicemails, not accepting new patients, etc. so I looked into BetterHelp and got paired with an amazing therapist. She cares, is honest and has really helped me. Very happy I found her.

Platform is easy to use. Therapist is great.Pricing is fair.

My therapist Ann has been really great. She listens and gives me ideas about how to handle and dial down situations before they get sticky.

Do not use if you're in a vulnerable position. I tried Better Help earlier this year and it's taken me this long to shake off the terrible experience and write a review. It took me 15 years to work up the confidence to try therapy after some trauma in my teens. In my first session with Better Help, my therapist not only victim-blamed me but then tried to flog me (and a reading group I'm part of) her book! So unprofessional. I was already feeling that I didn't want to continue sessions with this particular therapist and made the excuse that because she's in the US and I'm in the UK the timings didn't work for me generally, which was also true. She told me, 'it's ok. I can schedule you an hour earlier because I've got a holiday coming up and I need the extra money.' Never have I been made to feel like a conveniently placed, faceless money tree. Better Help support was great and refunded me the money with minimal fuss. Not before they tried to get me to have more sessions with this appalling excuse for a therapist, but I got my money back so that's something. Ultimately, Better Help caused me distress and did a lot more harm than good. It made me feel like I was on some kind of human conveyor belt. Fortunately I have some wonderful friends who bolstered me in the aftermath, but I fear for those whose trauma is fresher and don't have a strong support network. Steer clear of this horrible site. UPDATE: After replying to my review and stating they'd "request more information so they could follow up with me directly", it's been 3 weeks and I have received no follow up.