BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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9,555 approved reviews, newest moderated first
Fahim C.
Mehreen, my therapist is kind mindful soul who is full of compassion and empathy. She takes the time to hear where you are coming from before delivering practical advise that will help you construct a foundation in to how to cope with my depression and anxiety. This company was long overdue to being established in helping the masses in these trying anxious times. Many Thanks BetterHelp
Nate Jasengnou P.
At first, I never really believed in something like this site. However, as I came to try it some more, I have been impressed and visibly saw improvement upon improvement. I'm glad I gave this a go.
Jessie Y. S.
Misty was a good listener. She was knowledgeable and understanding. I truly appreciate her perspectives and help.
Hattie B.
I have needed therapy for years, but my schedule as a college student with several jobs never allowed that to happen. BetterHelp provides counseling catered to myself, my lifestyle, and my goals. I don't think I'll ever switch to traitional, sit-down therapy.
Coral
Easy to use and connect with a therapist.
Quinn G.
They do not want to help anyone who needs help. They just want easy cases. My case is complicated, several, severe mental health issues and I really needed therapy and thought this would be perfect. I actually joined another website to find an lgbtq friendly therapist and it turns out it's betterhelp in disguise (and not quite lgbtq). So they give you a list of random therapists and make it hard for you to pick a match. I didn't like any of the profiles and then requested a specific one that they finally agreed to give me after I insisted. We had one chat session, she seemed fabulous until I mentioned, during the week in a message, that I felt suicidal. It's part of my diagnosis and isn't necessarily a serious threat. She immediately said she could no longer see me as betterhelp doesn't allow it, and that I should seek in person therapy. Oh, what? Why do you think I'm using this website? Do you only want to help people with mild issues? I have been looking for a therapist for years to no avail, and this service seemed perfect. Plus with covid, in person therapy isn't much a thing anymore. She agreed to see me until I found someone and I thought there was still hope. But then she canceled on me twice, and it sent me into a spiral of feeling completely rejected, disposable and desperate. I did get a refund from betterhelp but I would never recommend this service to anyone who actually needs help, and it's pretty scammy to be honest.
Response from BetterHelpMay 26, 2022
Hi there Quinn and thank you for your honest feedback. While I can confirm online therapy may not be the best fit for suicidal diagnosis's, I'm sorry if we were not able to support you in the best ways for you. We always want our members to receive the care most effective for their situation, as this is vital to the success of your therapy journey! We truly wish you the most success going forward!
Tessa R.
I've had two sessions so far but both have been extremely helpful. Really love my therapist and can do it from the comfort of home. I've been in therapy forever so to be matched with someone who fits at the first try is pretty amazing.
Dee
I’ve receive phenomenal help with BetterHelp! I’ve received therapy in two different states referred by Better help my therapists t are awesome!!! I’ve been with the service since 2020!