BetterHelpReviews of betterhelp.com

The only dislike I have is that at least half or alittle more time of my sessions. Have had some Interruptions with the video signal and sometimes the phone signal cutting off on me and my therapist. I don't know if my therapist have said anything to Better Help about it, and I hoped that I would have had some type if credit to my account for these mishap. Due to it being out of my control, and out of my Therapist control. Besides that, it's been great experience with Better Help.

Very solid help that was easy to access with a nice discount due to my lower income. Got a wonderful person to help me get back on track.

Better help is a great online resource. It has helped me get through the hard times in life. Diane is my therapist and she is great.

My therapist made me feel well. I feel seen and sympathized with. Circumstances might be really tough on me at times but I bounced back to live a better life.

Affordable, convenient and very helpful. They were very helpful and prompt when needed. I would recommend. Thank you

The first therapist I received from BetterHelp spoke over me, dismissed my primary concerns, tried to force other concerns on me, misunderstood my struggles, and then declared themselves unable to help me because I was too much. However, the second therapist I got was fantastic. They built rapport immediately, then proceeded to figure out my current priorities through professional and comfortable questions, and then we started to unravel what I came for (trauma work + anxiety). They also said we can look into a diagnosis I'm interested in down the road and weigh the pros & cons of diagnosis together, which made me feel heard and validated as well as like this therapist was doing their best to improve my quality of life, not just slap me with a million diagnoses. They didn't pry about my gender identity other than a brief question of if I planned to medically transition, which made sense to ask, and didn't make me feel annoying or lesser than for being me. They even validated my gender later in the session when I discussed how my (unsupportive) parents responded to me coming out. I'm also just a fast food worker, minimum wage, but with all the financial help options the price was low enough that I could afford to start therapy via this platform (I can't afford it any other way). I would definitely come back to this platform again down the road if I needed an affordable therapy option.

Betterhelp has been an amazing resource in creating a physically, mentally, and spiritually healthy lifestyle. In today’s world, Betterhelp’s accessibility couldn’t be a better fit.

I was speaking to one of Betterhelp's therapists for a little over a month, and it was great. I had to stop my sessions for some time, but recently tried to join again. There was an issue with my account, so I spent the next month and a half trying to get it fixed; no one could figure out what was wrong, and kept telling me that the product team was hard at work trying to help. This is what I kept hearing, until I finally got in touch with a representative who tried to be proactive and help further. It ultimately led nowhere. So a month and a half later, and I have nothing to show for it. **As an amendment to the above, a very nice representative saw my review and offered to help until this entire thing was resolved. She did a wonderful job, and I now feel better about continuing therapy with Betterhelp. Thank you!