BetterHelpReviews of betterhelp.com

The therapist's always replies back in a decent amount of time. Ask question to better understand and/or tell you to talk and when you done, they gave advice. Never judging only trying to help, you through best they can.

I started BetterHelp in June 2022. I was initially a bit sceptical about using it after reading a lot of reviews online but at the time I felt desperate enough to give it a go. Since my first session, I feel like I've progressed a lot thanks to my therapist. Aside from that, I love that I can easily switch appointment dates if needed. Both the app and the website are easy to use.

I love that Betterhelp matches me with a therapist that works for me instead of trying to find someone in my area. I get to skip that long process. The therapist I was matched with gave me some great tools that I needed. I am already scheduled for my 2nd session.

Would recommend

Betterhelp has brought self care for mental health into your home or everyday life. It is so convenient and there are so many options to choose from. It has truly been lifesaving

Two sessions in and the thing I have noticed is that I have received nothing at all but a headache. They give you 7 minutes to create and activate your session, or you're considered to be late and a no-show. Remember, if you need to give permissions to their app which is DIFFERENT THAN EVERY OTHER APP, then you need to leave the app and thereby a NO-SHOW. Your counselor cannot restart the meeting or let you in after that 7 minutes. You're just SOL. I contacted their help desk with this issue and have heard a whole lot of nothing. They demand you pay for 4 sessions but I'm 2 in and just want my money back. Because if I wanted a computer to call me, then I'd skip the $340 they demand to do a whole lot of nothing. Let's see, for the pychologist themselves. I told them I have some depression but mostly anxiety. Yet I STILL get daily things of, 'how are you dealing with your mindblowing amounts of depression?' Lol. I need that depression to keep my anxiety from bouncing me off the bloody wall. Do not touch the barely working pillar of my terrible personality love. That's how. They do not care how you feel. They just want to scalp you for money. Update: While it took a WHILE to do so, they did finally reimburse me the money I paid for the first month. So I will rerate them a 3. Maybe others can get help from this site but I think they need to change how the therapy session works because if you only have 7 minutes to fix your computer to work with their site, you're going to miss a LOT of therapy sessions just due to BS.

Better help connected me with a great therapist. Our video and phone sessions have helped me find new perspectives on many old issues. I highly recommend Betterhelp. If your struggling with depression and anxiety like I am. This app is a great place to get started.

Starting therapy has been life changing and this has only been two sessions in. I was previously sceptical to therapy and not understanding how useful and insightful it could be. My therapist is caring and understanding. In a short amount of time, she's been able to understand my background and the situations I've been in. It makes such a difference talking to a licensed therapist than to only friends and family. My therapist is able to give me an insight into my life that those closed to me can't.