BetterHelpReviews of betterhelp.com

BetterHelp has the option to gift therapy! I'd never had therapy before and the idea of making that first step was always so daunting. I also had been struggling financially recently and wasn't going to be able to afford therapy any time soon. Something traumatic happened and after telling a friend, they offered to sponsor me for three months! I didn't know was possible, but it has been a tremendous help. Everything is confidential so my friend does nothing more than pay for the service. BetterHelp also did a great job of matching me to my therapist, who I mesh so well with.

Since joining BetterHekp around April or May I've had 2 therapists (one went back to in person, totally fine.) And both have been awesome. The first therapist I had was very helpful in helping me navigate issues I was dealing with in that immediate time. My second therapist and I got matched about a month before my mom passed suddenly and unexpectedly. She's also been absolutely amazing and has given me information and all sorts of help for things that I've needed. Honestly I'm so happy I joined BetteHelp. I like having the options of voice call, text, or video chat. It makes everything so much easier for me because I don't even have to leave my house, which is important for me because my schedule is so busy. I've definitely been recommending it to others.

I was dealing with a tough time and felt traumatized. What were most helpful were the amazing and professional therapist that I was matched with and also the timeliness of the help I was able to receive. I was in the middle of trauma. I couldn’t wait 6 to 8 weeks to get an appointment with a therapist in my community. BetterHelp matched me with a therapist right away. I started my sessions and was able mitigate the results of my anxiety and trauma by working on my issues almost immediately.

I feel very comfortable with the therapy I am receiving at BetterHelp. I have another therapist helping with a major problem and a child. I have betterhelp to be my therapist. Sometimes, I need someone to listen and be there for me. I also would like to mention the ease of appts and communication with the therapist is just excellent. I really appreciate the their setup, just well thought out.

Amazing platform useful. Excellent quality service

I would not trust this company with therapy. I had an agreement with a price of 200 for therapy. Unknown to me the company were charging me 320. Then when I contacted them they said it was because it a gift account and refused to refund me the difference. I have now lost my savings, can no longer afford therapy and have had half the amount of therapy I could of had with a normal therapist. Email communication with them was also terrible. Each time customer service would reply it was a different person and they did not read previous email communication so every time I had to re explain the situation. This has caused me a great deal of stress and anxiety when I have already been going through therapy for PTSD.

BetterHelp has made better help more accessible. I found this app during the height of the worst episodes of my mental health issues. Therapy has always seemed like a luxury that I couldn't afford, BetterHelp offered financial aids so I could be able to prioritize my wellbeing without costing an arm and a leg. There are a lot of diverse licensed therapists available on their platform. It is pretty easy to navigate too. Thank you.

I love this app, its convient and I absolutely love the they have assistance as far as pament goes because thats what has always kept me from seeing a therapist. Great App, I have already told alot of my friends and family about this app.