BetterHelpReviews of betterhelp.com

The counselors are more responsive than Talkspace but where this really shines is the groups.

I paid for a membership but received no therapy time whatsoever. A scam. It's hysterical what can be considered legitimate these days. Refund for 2 months membership with 0 therapy time and 0 webinars still not processed.

such a great company. affordable and several plans to choose from. My therypist is amazing and the selection of webinars are great and all the instructors are professional knowedgable and just amazing and helpful. you WILL NOT regret signing up.

Glimrende firma med hjælpsomme ansatte. Jeg har fået super hjælp, den psykolog jeg fik tildelt er mega god. Da min psykolog skulle på ferie, skrev jeg ind for at høre om jeg kunne få refunderet lidt af den måned jeg havde betalt for. Det resulterede i refundering og ekstra rabat som en hjælp fra dem. De er utroligt nemme at kommunikere med og super hjælpsomme <3

I have had BetterHelp for a few months now and in that time I have only had 2 actual sessions. Every week after the first 2 was me sitting in front of my computer for an hour waiting for the session to start, and then messaging support and my therapist about why it didn't happen. My therapist messaged back and said she was on the other side waiting, and I never showed up, while I was there waiting and it looked like she never showed up. She also mentioned that this has happened before in her experience with this platform. This happened every single time for about 3 months, where in the meantime I had contacted support multiple times and followed all of their "turn it off and on again" style solutions exactly. The therapist was great, and I could see this platform being great if it worked. But in my experience, the technology isn't there, and even when it did work it had slow messaging and fuzzy video calls. My experience was frustrating, disappointing, and a huge waste of time for both me and my therapist.

I've had two therapists (at different times and for different reasons) and both were amazing. Skilled listeners, they'd ask me probing questions without judging and in so doing, they each helped me to process my emotions and come up with an actionable plan for when I am gripped by my anxious thoughts or slipping into a depressive state. It's extremely convenient to do virtual appointments from my home and I feel I get just as much value as I would in person.

I was unsure at first about online therapy, but as I couldn't find a Therapist that I liked locally I decided to give it a try. Loving the experience so far.

I have never actually tried to "be friendly" to my therapists before. I found they really want to help you, and they really understand.