BetterHelpReviews of betterhelp.com

Disappointing experience overall. After the first session, my therapist said she couldn’t continue with me because given my bullying and anger issues a male therapist would be better. While I can understand a therapist not wanting to take on certain clients, I found her explanation peculiar. Was I to infer from this that female therapists are not capable of addressing those issues. After some time passed and I hadn’t found another therapist, she then said she was ready to be my therapist again and, not wanting to start all over again, I resumed sessions with her. As I disclosed my anger and bullying issues, including my anger over someone who was stalking and harassing me, I couldn’t help noticing her tone was nonchalant and cavalier, which only irritated me further. She also seemed very unresponsive when I shared things with her, and in general I sensed a lack of engagement. It was when she had me complete an anger worksheet where things started to go south. At first, I was a bit annoyed that my anger would be trivialized to filling out some worksheet as opposed to her engaging with me directly. Nonetheless I completed and sent her the worksheet disclosing in it having been bullied to the point that I was starting to admire and respect my bullies. I would think this would be a red flag and would spark a sense of urgency on the therapist’s part. Her response was, “Thanks for sharing.” So, I am left asking myself, did she even bother to read it and, if by some small chance she did, was she alert enough to catch my cry for help. Needless to say, after my insurance freebies were used up, I did not continue therapy. Just after I ended my sessions, someone from BetterHelp emailed me asking the reason for my stopping my sessions and if everything was okay. At first, I decided to not respond and let it go but as time passed, I was still upset over how my issues were handled so I felt I had to say something. So, when I finally replied to her in depth about my experience, I received a reply thanking me for the feedback and that she’d relay it to her team. While I did appreciate the fast response, she never bothered to acknowledge my frustration. Since it took me a half year to write that due to my being busy from helping my mom out after my dad passed away, and taking a new job to move closer to her, I felt shorted by the response especially given how my therapy sessions only left me more angry and frustrated. That was when I told myself I just need to write a review and be done with it. That said, there were a few other aspects of BetterHelp that did not give me a ‘warm and fuzzy’. First, once my insurance freebies were used up the site would not allow me to reply to my therapist, even as a courtesy, on why I was terminating my session. For one it highlights that I am paying for the ‘written’ portion as well including when I completed the anger worksheet and pretty much got no response. However, what got my attention was how immediately after I had tried to send my response, the credit card entry field conveniently came right up, immediately after the notification that I had used up my sessions. Second was the automated email reminders from BetterHelp to write in my journal. Lastly, and something others have pointed out as well, were the ridiculous amounts of advertisements that were littering all of my social media platforms. Even after I thought I deleted my cookies or changed my settings, I was still getting advertisements even six months after I ceased therapy. I do not recall any other medical or behavioral health entity advertising this much and forcing their services down our throats. This leads me to believe that BetterHelp is more focused on making a profit than about actually helping people. Spread the word, get people to join, get their credit card info, and keep them hooked. I’ll now finish by saying my experience with BetterHelp did not improve my mental health. It instead made it worse. It also left me with a bad impression of therapy. They claim to use licensed therapists. If that’s the case, then I am not impressed and feel that even I could do a better job. I was left asking myself what is the point of going to therapy if it is only going to make you feel worse. Why the hell would I want to pay for that. I am just better off either talking to my close friends, who’ll at least give me empathy and validation, or just try to address my issues on my own. I know this is a long review, but writing this review is therapeutic for me as it allows me to get the frustrating experience I had with BH off my chest.

My therapist kept canceling on me. Had more cancelations than actual sessions. And she always canceled last minute or even 10 minutes after a session was supposed to start. She makes the excuse of her kids being sick all the time but really, she doesn't know how to effectively schedule her time correctly. I don't appreciate my time being wasted. I only sought out therapy because I finally had some money but it was a waste of time and money. I want a full refund. I was better off just looking at pinterest motivational memes.

The convenience, the professionalism of Betterhelp’s therapists, and the accessibility that the organization has created for people far from traditional therapy options makes BetterHelp on of the truly, top-tier programs in its industry. My therapist Amy Altman is fantastic, and after matching with her, it only took a few sessions for her to truly understand my story and help me see how I got to where I am today. Ow, we are working on tangible skills and practices that are helping me live a more mentally and emotionally healthy life.

I will say as a client on betterhelp you really have to go through some duds before you find a therapist for you. The first therapist I had didn't even know my name and we were 3 sessions in already and she never helped me find the reason I was feeling the way i was feeling. It was always "well have you tried just not thinking about it?" My second therapist I had was always cooking dinner during my phone calls or running errands and never seemed to actually care about the sessions always seeming distracted responding with yeah or iI can see how that would make you feel and nothing to back up that responce. BUT the therapist I have now is incredible and it was worth going through 2 other therapists to find her. If you ever are changing therapists or are picking one and you come across Alicia Fredericksen I recommend her 1000%:) Also betterhelp provides financial aid which is really helpful too!

I've never used therapy before, basically didn't believe in it. But with the help of BetterHelp and Dr. Paul Teska, it has changed my life, changed me as a person and has given me the tools to take on life. Really happy I did this, I saw results immediately!

She is an amazing person.

This app was extremely useful to turn to after suffering a meltdown in my life after the swift passing of a close relative due to cancer. The ease of talking and different methods of communication drew me here as I'm not overly a fan of phone calls and video chats with people about my own deep issues. Having the option for effective anonymity to just talk through text message was the clinch for me and the therapist I had was always punctual, considerate and a good sense of humour who would also send me videos to watch like TED talks and book recommendations on the side. The only teething issue is therapist availability at times and paying weekly/monthly, you can struggle to get your moneys worth, sometimes having to wait over 2 weeks for your next appointment if you're trying to find an appointment to fit around your work schedule. That ironed itself out once I got into the rhythm of it though and ended up spending 3 months on therapy. Just some food for thought though.

I’ve put off therapy for a long time. I knew EMDR was recommended to me before, but with something specialized like that I assumed it wasn’t accessible for my family’s budget. I also convinced myself that it would be a lot of work to try to find a therapist on my own, and I would be discouraged quickly and lose motivation. I chose BetterHelp out of convenience mostly, and I was under the impression it probably couldn’t do what I thought I was looking for. I ultimately decided to sign up in order to keep myself from making excuses and just do the first step. I had low expectations, and I was preparing to start the awkward referral process with my family doctor. I was matched to a therapist within 2 days, and I thought I would listen and hear what she had to say—at worst I would be exactly in the same position I was before. I am so thankful to say how pleased I am with BetterHelp and my therapist. She is exactly what I was looking for and I didn’t know it at the time. I’ve met with her 3 times now, but I’m learning so much. Without BetterHelp I wouldn’t have met Kimberly, and I genuinely wonder if I would have continued the process with seeking out a referral. BetterHelp just made it so easy to stop rationalizing putting therapy off.