Anonymous
Toxic Marriage Counselor
Marriage counselor was unprofessional, biased, berating, and judgemental. He booked our time and did not offer the services advertised (at the start of the session he redirected us to individual counseling without having offered any marriage counseling). I later learned his qualifications came from an institution that is now shut down and its accreditation withdrawn. He made generic statements, promoted his personal views of traditional parenting roles, did not facilitate a constructive conversation and did not ask meaningful questions. BetterHelp / Regain is the solution if you want to end your marriage.
Response from BetterHelpApr 3, 2026
We can understand your concerns and frustration given what you've described. We'd really appreciate the opportunity to ensure our Clinical team can investigate further, as we take the quality of the services being provided very seriously. We'd also like to see if there's anything we can do to turn this experience around and make this right for you. I've requested the email address linked to your BetterHelp account. You'll be given the opportunity to provide this to us via a separate Trustpilot form that you'll receive shortly.



