Juan M Paz y Mino C.
Excelente
Excelente. Don’t doubt using it if you are looking for it you need it.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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9,555 approved reviews, newest moderated first
Juan M Paz y Mino C.
Excelente. Don’t doubt using it if you are looking for it you need it.
Crystal
I really like the convenience of this platform. I can schedule a session from my phone and also complete the session from my phone. I can also message my therapist whenever I need to. There are also worksheets they can send me to help me further.
M B.
Best therapist and works really well in your own time schedule. I really suggest people who are struggling in their life please don’t hesitate to contact BetterHelp. Trust me you will find a solution for all the pain you are dealing with it. 100% worth it.
Maram makhoul Z.
I will not be ashamed to say my name publicly and I will not be ashamed to admit that I am receiving psychological treatment through the Better Help app My name is Maram Makhoul, and I am 31 years old. I suffer from a mental illness called obsessive-compulsive disorder, which inevitably affects most people in the world. I would like to thank a very special thank you to the therapist who treated me more than a month ago, and she is known as Dr. Anita Hopkins, who was able to build me the goal to get rid of obsessive-compulsive disorder.. I would also like to say that she was able to treat me in such a horrible way that I began to treat myself in her own way. I advise everyone who reads the reviews to choose Dr. Anita Hopkins by name, because she is successful in her work and asks about her patients even if they do not write to her daily. She is a wonderful person and now I feel that she is really my sister and not just my therapist. If you want to choose, choose the first number, Anita Hopkins And many thanks for the moral support of the Better Helper family
Mary R.
After being promised a free trial by helpline, a mental health service, they charges me all the money in my account. I don't even use their services. They are a scam. Please don't use their website.
Response from BetterHelpApr 12, 2023
While we can confirm we are a legitimate online therapy service, Mary, it sounds like you may have subscribed to a regular membership instead of your trial. Our Member Success Team is always available to assist with any account-related issues and typically responds within 1 business day. I am going to request more information, via TrustPilot, so we can look into your account further. Looking forward to speaking soon, BetterHelp Team
Heather A.
BetterHelp has been a Godsend. I was a little skeptical at first but then I was like, what do I have to lose at this point. So I went for it and I am so glad that I did. The webinars alone... the webinars <3; not to mention the expertise of my therapist, Kacey. The support, encouragement, and overall professionalism is impressive. For the first time, I feel like someone gets it and can truly help me and for that, I am extremally grateful.
Will
I went through the app and the usual questions before it gave me any indication on how the subscription worked and the cost. It wasn’t really what I was looking for so didn’t proceed. Was then bombarded with emails asking why I hadn’t proceeded which I replied explaining it was due to a lack of transparency on their part. Kept on receiving emails with ‘special offers’ and techniques I associate with someone trying to sell me a second hand car. Clearly an automated bot and hadn’t read the response I gave them, so not really a great sign and glad I didn’t proceed.
Response from BetterHelpApr 12, 2023
Hi Will, We are sorry to hear our service wasn't what you were looking for, but definitely respect your decision. We have an unsubscribe option that will stop future emails and our Member Success Team is always available to assist with these requests. They typically respond within 1 business day but I am going to request more information, via TrustPilot, so we can work together on this. Talk soon, BetterHelp Team
JV
I have been charge with six sessions and I never had any conversation with any therapist despite asking to notify me through telephone and email. I am disappointed that I have been taking advantage especially at times when my mental health has been fragile.
Response from BetterHelpApr 11, 2023
As a membership-based service, your account is renewed automatically, unless canceled beforehand. We include this information during the registration process and on our FAQ page but our Member Success Team is here to help anytime you need assistance with your account, JV. I am going to request more information, via TrustPilot, so that we can get this figured out together. Talk soon, BetterHelp Team