BetterHelpReviews of betterhelp.com

Awesome support and easy to use.

I love the way that Betterhelp is set up! I started about a year ago and though I liked the first therapist they weren't ideal therapist, I loved that I could find a new therapist within 48 hours of requesting to change! I like that there are different options for my sessions, there are days that are harder and I don't want to be on the phone or camera so chat comes handy. There are a handful of professional and experienced therapists on Betterhelp there truly is someone for everyone. I feel truly comforted and validated by my therapist and each time I talk with her I gain new insight that has helped my mental health exponentially. I highly recommend Betterhelp.

BetterHelp is an easy-to-use platform that is very beneficial for therapy services (for the client and coach). I can schedule and communicate with my coach seamlessly. I love it!

If I could give zero stars, I would. I started BetterHelp, bravely, to help me with deep issues I’ve been experiencing for 30 years. I was matched with a therapist and only had one introductory meeting after being charged $320. The next three weeks, the therapist kept cancelling sessions at the last minute and was extremely rude about it. After feeling rejected, I realized this platform wasn’t for me and I decided to end my membership. Before I could do that, I noticed they auto charged me ANOTHER $320. So, I just paid $640 for one introductory session where I received absolutely no help. I emailed and asked for a full refund and cancellation of my membership and was answered by saying they’ll push my billing date back another three weeks and won’t cancel my membership! I replied politely requesting the same thing I originally requested and they told me they’d only refund one payment and I could cancel the membership myself. What a horrible way to capitalize off of people with mental health issues who take the step to try and get better. I still haven’t seen the refund come through, but if/when it does, it’ll mean that I paid $320 total for only one session, meaning they are not more affordable than traditional therapy, where a therapist will actually show up at the scheduled meeting time. I wouldn’t recommend this platform to anyone.

Good for flexible scheduling if you work all day M-F. I got a good therapist and there's groupinars. Really good service

Lazy and picky counseling They are assigned clients so if they don't want to provide counseling they treat terrible until you leave Both my counselors were really dodgy and just wasted time with the sessions didn't seem to want to progress or even answer questions with a straight answer

I only have good things to say about BetterHelp. I did not want to have to commit to going into an office to receive therapy, so BetterHelp was a no brainer for me. I absolutely LOVED my therapist and the only reason why I had to end my therapy was because my benefits coverage ran out. I would say if you’re feeling on the fence about it, don’t be. It really is the best experience and I’ve tried multiple different therapy settings.

It is good, a little difficult to use with repeating glitches like not being able to click certain thinbs