BetterHelpReviews of betterhelp.com

I was nervous about finding therapy but Better Help made it not so scary.

I've only had a couple of sessions with my new therapist, and so far I'm really impressed with her. She's professional, personable/friendly, and non-judgmental, which is a must in therapy, but I really think BetterHelp's match-up system nailed it. I felt better filling out the survey at the beginning than I did ever signing up with any of my other therapists, because they had a baseline to figure out/decide if I was a fit for them, and who would match with me. I was matched up within a day or two, had an appointment in a week. The website is very easy to use--the app...well, if it were a little less buggy and a little faster, it'd be good. Thank you!

Betterhelp works for me so I don't have to miss work for sessions and they were amazing at matching me with something that could really help me with what I was going through. When I couldn't afford the service they were even able to support me with subsidy. Thank you Betterhelp for helping me find an amazing therapist and getting the help I was looking for.

The best part about therapy is that I can do it in the comforts of my home. I love the therapist I am working with. After eight months of working with my therapist my life has improved. I am better able to recognize my emotions and process them in a healthier manner. I have learned so much about myself and I thank my therapist for helping me on this healing journey.

After my long term therapist retired, I had trouble finding a face to face therapist that I could relate to. I tried Better Help, and after filling out a questionnaire, received a wonderful therapist who related to me and has been of great support and comfort. I am so grateful to have this easy, helpful, wonderful service.

He listens and recommends as needed. He is a life changer. TJ saved my life.

I’ve been using BetterHelp for a while and I love it. I changed therapists when I wanted a new perspective and my newest one is amazing. I pay for 12 weeks at a time and the cost for the 3 months is the same as what I would’ve paid for 3 in-person sessions. I love being able to have my sessions in the comfort of my own home and as someone with such a busy schedule, it can be hard to go in-person.

Unethical practices with no one to complain to or get help from when your therapist abuses their power over you when you're vulnerable. I don't think I'll go back to therapy ever again because of the poor service offered. It has caused more harm than good. I urge people to see a real therapist in their own area where they are protected by confidentiality laws. Therapist lied about being trained in IFS when I specifically asked for that mode of therapy. Kept putting off IFS for next session when I asked her about it, whenever I wanted to work on something specifically she'd tell me it wasn't a problem, offered advice that anyone could give, talked about her life constantly, she once wasted my time by talking about the weather for 15 mins of the session, shared details of her clients, she once sent a weekly update with her client names and their goals for everyone to see. She shared deeply traumatic personal details about her life that left me uncomfortable and I often felt like I was the one who had to be the therapist. She yelled at me for 5 mins the day before the funeral of a loved one and was disgustingly transphobic. I was so traumatised, I could not attend the funeral. She then accused me of communicating abusively when I told her that her behaviour was not ok. She proceeded to gaslight me and called me a liar and denied yelling on call. She also gloated about how a client who reported her previously was "crazy and unhinged" and how she'll get away with it because the "evidence" was on her side prior to all of this and that should have been a red flag. So she clearly has a pattern of doing this and betterhelp has done nothing about this and continues to suggest her to vulnerable people. These people are not qualified to give care. My experience was hell. Where do you turn to for help when your need therapy for malpractice from a therapist?