BetterHelpReviews of betterhelp.com

I believe the experience could be better. A video session was booked, but due to technical issues on their side, my daughters session did not start. Both a replacement session and a refund were not provided to me. One session, the therapist did not show up, a session was rescheduled for later that week; however, it could not be a video session but only a typed one, and for a teenager, this is not acceptable. I was told the therapist would provide some worksheets or material for my teenager to refer to to assist her with her situation, but this was not provided. One session was 20 minutes, not the stated 45 minutes. Because I did not receive value for the money I paid, I have cancelled the subscription.

They cancelled my account for no reason. They have the worst customer service, it a very hard to deal with or reach anyone.

The calibre of BetterHelp's personnel who l interacted with made my counselling sessions l participated in meaningful/instructive and effective. The therapist's genuine and empathetic manner made it easy for me to loosen up and lay before him the issues l was battling my way through in their totality. As a result of this easy effective, trusting rapport that we quickly built , we were able to unravel and reconstruct things ,so that very quickly l was having things fall back into place and have me in a zone that l was familiar and comfortable with. BetterHelp's therapist and support team got me to a place where the 'fog' had lifted and l was confident to take those steps and stride out into the unknown not certain / but not too scared to try things. The interaction with the therapist assigned to me was easy comfortable & meaningful. The progress l made was easy to evaluate and a wholesome comfort filled my being, l thankfully am very close to the individual l was before the confusion/doubt and uncertainty smothered me. Thanks to the construct of BetterHelp and its professional personnel , l get another shot at things and they put me back on the playing-field. with the myriad of possibilities that are floating around out there waiting for us all to stumble on as we proceed/progress on our individual Life-Journeys. Thanks better help Rod

I’ve been meaning to start therapy for a while. Getting started was pretty straightforward which helped to lower the barrier to entry once I decided to take the first step and get signed up. I really liked the first session I have and the online platform is nicely flexible.

Easy to use, no hidden fees or unfair long term subscriptions. I've been using the service for nearly a year at the time I'm writing this. The therapist I was matched with ended up being the best therapist I've ever had.

BetterHelp allowed me to search for a therapist that specifically matched my initial concerns. I was looking initially for someone with ADHD coaching experience and CBT approach. BetterHelp let me scroll through a list of people and I found my match. We just "clicked." She meets me where I am at every week and it feels like she is really joining me on my life's journey. The best part of BetterHelp is the options. I can meet once a week on video AND text consistently. (I tend to see this as more of a journal or shower thought post) My therapist and I cover my notes and her interpretation and questions on those notes each week, and it is great to have a neutral brain to pick and a second set of eyes looking at my life. I have been reflecting much for the past 4 months, and I have come a long way in interpersonal relationships and managing my life. I learned about how my past experiences shape me today and how to undo some of that damage. Given that I live in a super rural part of Minnesota, therapists are not easy to come by and BetterHelp bridges that gap. It's also not TOO expensive for people who have zero coverage via insurance.

I think BetterHelp is where it’s at! To each its own, but for me I found the best therapist and it does work if you work it.

My therapist at Betterhelp I now call my co-pilot in my life story. His experience, insight and friendship is more than I expected out of ever having therapy. I couldn't be more pleased with the Company and my therapist.