BetterHelpReviews of betterhelp.com

I was completing a series of questions about my needs and expectations in regards to relationships as I am currently struggling to view whether I am the problem in a few situations involving my spouse. However when I got to the question about “when was the last suicidal thought” and if Ive made specific plan in regards to it. I was then closed off and told that better-help can not help me. I did not reach out to Betterhelp for this reason as just because I said I had a suicidal thought in the last fortnight and have plans … does not mean I am unhinged and a critical case? I felt like Im getting treated as a crazy person and wasn't even reaching out for this reason. Thanks for no help.

It works. It is good in solving problems if there are any.

I find BetterHelp super helpful at the moment, because I have brilliant therapist. If you are not careful, you might end up with bad therapist and create even more trauma in your life. Be selective and really careful who you choose to work with your own mind and heart!!!

I've been to various councillors/therapists/group therapy etc since I was a teen. I've never clicked with anyone and don't get much out of the sessions. Now that I've joined better help I've been matched with the best possible person for me. I can message 24/7 and have a meet once a week via video chat, phone call or typed chat. I always use video chat and it works well for me. I feel I'm coming on leaps and bounds since joining so, although it does feel expensive paying monthly, it is definitely worth it for me. If I could change anything it would be paying per week instead of for the full month but that's not that big a deal. Also if my therapist is unavailable one week, there is no discounted price, you still pay the full amount even though you aren't getting the 1:1 which seems a bit unfair, although it doesn't happen often and I understand the therapists need holidays too!

Being connected and being accessible to a great therapist is amazing because I live in place where booking a session with a therapist takes months… because of the waiting line. Therapists are limited here. The fact that I got connected to someone in 2 days was so helpful.. so for urgent reasons… it was very useful for me to speak to someone right away. But for ongoing subscription it is an issue for me.. Going through ups and downs due to metal challenges… there are time when weeks go by when I am unable to do anything.. I stay in bed… fighting my own thoughts… including ashamed and speak to my therapist through this app.. it’s why I am here.. to help myself to get out of bed and show up… For 2 months I was unable to show up. I was very depressed. It didn’t help that I had to pay for this app when I mentally and physically couldn’t even use it. It actually makes you feel worse as you lose money…. Over 600 dollars for nothing. For me… that is a lot of money… And I start doubting the true value of this app to help people.. I hope I get my refund for those two months… and I hope this app is really here to help people… and not just about on going subscriptions.. There should be a very obvious, accessible “pause” button to pause subscription for days when we just can’t do it.

I was looking for therapy. These people are Ferengi through and through. within 10 minutes of their service i requested a refund. you will not get it. you are charged upfront. they said they couldn't help me. everything i needed was elsewhere. when i asked "did i just pay a bunch of money to be told you couldn't help me" the reply was " i am no longer comfortable being your therapist" they shut me down and that was it. after requesting a refund they simply said no. literally 156 dollar charge for 10 minutes of my life. I get better help from a twitch streamer in Australia who is a licensed psychotherapist and he does it for free.

Really good therapist matching service and amazing experience. I would suggest exploring more discounts for people in need as some people really need therapy but simply cant afford it. It could save lives.

Better help is great and amazing I'm glad I've done it. They are very quick to respond and also to get you line up with a therapist. And there's so many options of communication. It makes it easier to talk whatever you're comfortable with. I would highly recommend it.