BetterHelpReviews of betterhelp.com

Don’t bother. They wanted money before I even spoke with a person. All auto emails, they make you feel special. Fill out the original form and you will be matched with a suitable counsellor. Then the “counsellor” will drop emails into your inbox saying they want to check in. But then you download the app and to just tell them what’s wrong….? No, you have to pay for a month subscription just to send THAT response. The Company is registered in California. Please don’t send a penny. I was going to pay, before I twigged they were auto emails not from an actual person. Anyone in the UK - avoid!!! I swore I would never get scammed again and no, it doesn’t surprise me that it was a counselling service. I was even asked to score their customer service. How very American. I have no doubt that if I had paid I would have access to a counsellor. But I didn’t buy in I have found help elsewhere

I LOVE the flexibility,choice of counselors, the versatility in counselors a counselor seems to fit perfectly into your situation. They have unique perspectives, offer classes and support groups and your counselor is available 24/7 meaning you can text them anytime and they get back with you promptly. ALL OF THIS while you sit in the comfort of your own home.

I wanted to inform myself on getting help by a therapist. I have had one before and in Germany it is quite difficult to get one right now. So I thought I would try it online. At first I really liked that they asked questions on what I'm looking for getting help with as to match me with an experienced therapist. I thought I would get therapists that have experience with my toppings and that I could reach out to them and see who is going to fit and also so I maybe can learn something about them before having to work with them. But this company asks you a lot of personal and questions and also about your medical history, then you have to sign up first, then you have to pay before even knowing if you get a therapist and who it is going to be. Also they decide which therapist is going to work with you and if you don't like them you have to actively ask for a new one. Also I think it doesn't make much sense in Germany as they advertise that it is less expensive than normally but in Germany normally I don't pay anything for going to therapy... I don't pay first and then don't know what is going to happen. I want to see my options and if they are worth my money.

The subscription model can catch you out, but they have excellent practitioners and attentive customer service. I needed therapy in a dark moment last year. But I hadn't appreciated I'd signed up to a £60 weekly subscription, or at the time I just didn't process this. I notified the accounts team, and you can see below that the services team were quick and helpful below. The exchanges with the therapist suggested Better Help do have excellent practitioners.

I was looking for a therapist to help me cope with some life changing events that have happened in my life. I was very well matched with a therapist that is qualified in what I would like to achieve.

After filling out a detailed questionnaire about what I desired in a therapist, I was very well matched. I have benefitted greatly from therapy with a kind, knowledgeable, and skilled woman. After a few months, I can honestly say, my life has majorly improved. She was able to help me process grieving my parents' deaths, my childhood trauma, and chronic bouts with depression. I have gained new coping tools and have become more emotionally stable.

She recognizes that I want to hurry for the process of grieving to move faster than i like. Like I am ordering fast food.

BetterHelp has been an excellent platform for me to meet my therapy needs. My therapist was matched perfectly per my requirement and has been a crucial part of my support system for the past year. I’m super grateful for her and to BetterHelp