Giancarlo F.
Betterhelp makes it easy to get the help you need
Betterhelp makes it easy to get the help you need with an easy to use platform. Their therapists are skilled and great to work with.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
9,555 approved reviews, newest moderated first
Giancarlo F.
Betterhelp makes it easy to get the help you need with an easy to use platform. Their therapists are skilled and great to work with.
Chris R.
Life-changing experience, BetterHelp matched me with a perfect therapist on the first try. I was able to work through some deep stuff and in 6 months I was able to move on from therapy with an incredible sense of confidence, calm, and ability to keep healthy relationships in my life; I can't recommend this service enough, it truly is life changing.
Britini S.
Betterhelp has helped me maintain my mental health for 4 years now. My therapist has remained consistent, she helps me identify root causes of issues, and she encourages me to take the lead in my own mental health journey according to my principles.
Dahlia
BetterHelp has many great professionals to choose from when starting therapy and the one I found has helped me so much. Having the ability to text with my therapist if I am having a rough time, and not only during a session, is fantastic. Being able to text/call/video chat - it is just nice to have options when approaching therapy. I have been recommending BetterHelp to everyone since I started.
April S.
Better Help has created a safe and easy way for me to have access to therapy while I am not able to leave home due to my chronic health conditions. I am forever grateful for my therapist and the Better Help app giving me the flexibility to choose the time and method of my sessions. My therapist checks in on me during difficult situations and goes above and beyond what my past traditional therapists have. I have recommended this app to so many of my fellow patients and family members that are in need of someone to talk to.
Monika S.
Terrible customer service. I've followed up with 4 messages without a response. Therapists are mostly US based, and the cultural differences between the US and anywhere are significant.
Response from BetterHelpMay 16, 2024
Thank you for reaching out Monika, and we are sorry to hear cultural differences made your experience with us, less than what you were looking for. We do have many different therapists, all from varying backgrounds and would love the chance to connect you with someone who better fits your needs. It looks like our Member Success Team is working with you, so I am going to follow up to make sure we can address your concerns as quickly as possible. Looking forward to speaking soon, BetterHelp Team
Shawn V.
My therapist listened to me! She said there is a glitch with the system and she was having issues hearing people on the phone or the connectivity. That should probably get fixed!
Christopher F.
First time therapy session, for matters buried deeply. Betterhelp matched me with Sharon. A truly liberating experience. I have coping strategies and improved self awareness which has been nothing short of transformational. Something I've meant to do before, but never found the time. Glad I took action! Highly recommended.