BetterHelpReviews of betterhelp.com

Great platform, very good therapists/coaches. The platform is too rigid in some respects. I forgot to add a promo code and they wouldn't honour it and one 1 occasion, the Telecommunications wasn't good, although I've reported this, I never heard anything back or got a refund. If my therapist was on another platform, I'd switch. It's not a great model for customer care. Refunding a bad session (or forgotten promo) could ensure a more loyalty ...

Lately, I have experienced a sense of deep frustration and abandonment on this platform. Although I know the limitations of this service/platform in case of urgent situations, yet the crisis Help Resources suggested by their Success Team Agent unfortunately did not apply to my country, so in the end, you can imagine how I felt! My last and only option was to call an ambulance to take me to the Emergency Room, where invariably they would pump me full of harmful and unnecessary drugs! And believe me, since I have recently engaged in a life-changing healing journey, based on alternative medicines -which has allowed me to completely detoxify from ALL the psychotropic drugs I had been taking for decades with no structural benefit, I have absolutely no intention of resuming those drugs! That said, I just needed a few words of reassurance and comfort as I was amid a particularly difficult and stressful situation in my life. Nothing more! And, again, I am sorry if my former therapist was in any way offended if I chose to change her, but I just needed to talk to someone and get some expert support! Now, I'm afraid I have completely lost trust in this platform and all the affiliated therapists and counselors, so I will not sign up for the service again as eventually, the only solution found by the Success Team Agent to solve my awkward situation was canceling my membership!

Sydney has been my support for years. She is so positive and gives me the gentle guidance that I need. She always helps me end on good note and gives me the positive hopefully. And she keeps it real and even makes me laugh! I highly recommend her assistance to everyone!

How would I know which kind of therapist I need in my darkest moment? Betterhelp matched me to a therapist based on the words I shared with them from my desperation, my pain. Thank goodness for Betterhelp otherwise I would have been lost never knowing how to seek the right help for me. My therapist has been amazing & is helping me just as I need, over telephone conversations. The education sessions are really helping me too & I'm thinking of trying the group sessions. It’s given me the freedom to access therapy in my way. I’m so grateful to have found Betterhelp.

Better help Puja Attul is the best therapist she really cares and has helped me so much it’s crazy? 10/10 couldn’t recommend her more.

10/10. Easy and accessible therapy. Financial aid available.

What amazed me the most is the speed I was connected with a wonderful therapist and how quickly I could start. My therapist was a great match which I feel is thanks to the intake questions asked when you sign up. The sessions are result oriented, providing insight and tools to apply in my day to day while also practicing other modalities like emdr for healing on a very profound level.

I was hesitant at first, but I am so glad I went through with it. After the first session, I felt so light and relieved. It’s so convenient. Best decision.