BetterHelpReviews of betterhelp.com

BetterHelp is billed as 'simple' and 'easy' way to start therapy, and claim that they match you up with someone suited to you. I found this couldn't be further from the truth. I completed a questionnaire, and the person I'd been matched with wasn't a specialist in the issue I was seeking help for. When I asked to change therapist, I was sent an email with some other options, all who also weren't suitable. I was told they had no way of filtering for the requirements (i.e something so basic as psychologist vs counsellor, or even country the therapist was based in) and then just sent a directory to trawl through myself. There was no way to filter and I had to just open about 30 tabs to compare them. I found it quite shocking given their supposed USP, they don't have operational functionality to search/filter within their own directory. I closed my account and was left wishing I'd just found someone independent rather than wasting that initial months membership.

My therapist at Betterhelp listens to me, gives me understanding, helpful and constructive feedback. I have really found my voice since getting therapy with Betterhelp and have realized I count and I am important!! I’m getting help navigating stressful family situations in my life and it’s been so helpful not to feel alone! The company, itself,has helped me financially so I can continue my therapy which has been such a huge help and relief.

BetterHelp is very easy to use and it’s nice knowing there’s someone to talk to.

Deborah was so easy to relate to. She really cares about her clients. Best therapist ever. Always available to help guide, coach and give encouragement. Care about your whole being. Spirit, heart and body. She couples therapy with life experiences. I love that she prays at the end of every session.

I have had several therapist and there is none like BetterHelp. The ability to go on the app and journal my thought while allowing my therapist to follow along is a game changer. I get several reminders to journal and they will even give suggestions to get your brain moving. Highly Recommend BetterHelp to everyone.

It allowed me to select a wonderful therapist that specializes in trauma therapy!

Accessible, real time relatable. Kelly Hornby was so understanding and patient.

My experience has made obtaining therapy very accessible and affordable. This is important because consistency is really key to making this an effective tool. My therapist has such great range but there are lot of others with different styles and expertise to select if you feel like you need to explore. It’s worth it to invest in at least a month to try and see how you feel. It’s been almost 2 years since I started and I look forward to my sessions.