George R.
Great place!
Great place!! Love the daily journal and group chat option. Highly recommend for someone looking for a relatively cheaper therapy.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
George R.
Great place!! Love the daily journal and group chat option. Highly recommend for someone looking for a relatively cheaper therapy.
Sean S.
Better help has given me a lot of options to ensure I pair up with the right therapist. Haley has been helpful and honest with me as I go through a difficult time. The website is very user friendly and they offer plenty of worksheets and ways to manage my feelings.
Elena M.
I am extremely disappointed with BetterHelp. I signed up agreeing to pay £34 for a session that I never even attended, and without any notice or invoice, they charged me an additional £144. This is outright theft. Not only did this unauthorized charge severely impact my already strained financial situation, but it also worsened my mental health—the very thing I was seeking help for. This is unacceptable and shows a complete lack of integrity in their billing practices. I would strongly advise anyone considering BetterHelp to think twice. My experience has been nothing but stress and frustration.
Response from BetterHelpAug 6, 2024
We're really sorry for any confusion, Elena, as our standard plan is "billed every 4 weeks", meaning you're paying for 4 weeks of access to the platform and our services at a time. We try to make this clear and show the exact amount your card will be charged prior to submitting the payment details, including any discounts that might be applied. In any case, we'll work to get this resolved for you quickly through our Member Success team. I'll request the email address linked to your account (through a separate Trustpilot form you'll receive) shortly. Thank you, BetterHelp Team
Danielle L.
The flexibility and access to nearly immediate help has been amazing. My therapist helps me set small attainable goals and teaches me tools to help my anxiety and stress. I've gotten more out of this than traditional therapy in the past. My membership also includes group sessions and classes! Amazing!
Kaitlin R.
Highly recommend. It's nice having someone in your corner. Love my therapist. She is bright and compassionate and sends me worksheets and homework which I love. The classes are fantastic. Diverse and full of useful knowledge.
Ariel N.
In the simplest form, they really do help. And apart from therapy itself the customer service is great replaying quickly and eager to help
garima C.
Best thing about betterhelp- The variety of therapists they have! I was in horrible condition when I started my therapy sessions with betterhelp and within 1 month I could see change in myself. It's one of the best and convenient ways anyone can have therapy who are struggling in anyway in life. Great work guys! Thank you.
Maria S.
BetterHelp is an investment in your mental health. They provide a questionnaire before matching you up with a therapist that you also can switch if you aren’t a good match. If you’ve been struggling with getting the help and support you need, or just finding a good therapist this is for you. The app is easy and requires no hard effort. You get like a whole self help tool with free messages to your therapist 24/7, a journal option with helpful questionnaire if you struggle with journaling on your own, video calls and sessions with your therapist that you schedule by yourself and other group therapy opportunities. Highly recommended, it has made me be on top of my mental health game!