BetterHelpReviews of betterhelp.com

I have been paired with a warm, caring sweet woman who understands me and LISTENS. I have had 3 appointments so far and feel great breakthroughs. I look forward to continuing on in my journey xoxo

BetterHelp has been an invaluable resource for me, especially since I cannot see a local therapist for various reasons. The platform is incredibly convenient and offers access to a wide range of professional therapists who provide support and guidance from the comfort of your own home. The flexibility of online sessions means I can fit therapy into my schedule without the stress of commuting. The quality of care and the ease of access make BetterHelp an excellent choice for anyone who needs therapy but faces obstacles in attending in-person sessions. Highly recommended for those seeking effective and accessible mental health support.

Assigned an unprofessional 'therapist' who was actually just a counsellor masquerading as a LICENSED psychotherapist, as with all of the alternatives. They are unqualified to actually support people with mental health issues. The advice given was ridiculous and such incompetence in a clinical setting is dangerous to people in crisis. Betterhelp you need to review your staff to ensure ethical standards are outlined as a mandatory feature of all first sessions, as in actual therapy. You also need to clarify that in the UK you are only offering people access to Counsellors and not to Licensed (psycho)therapists as this is otherwise a gross misrepresentation. I complained and you offered me a refund but not before I divulged personal information to someone who was unworthy of receiving it!

I feel that BetterHelp has been valuable in my therapy need. They are easy to work with and have multiple platforms for therapy appointments. They did very well at matching me with a therapist.

I have access to my therapist via phone, chat or video which fits into my lifestyle. BetterHelp has made managing mental health easy, stress free and totally accessible

They funnel teens to teencounseling.com and we tried 3 times to get her in but twice there were no shows and once the site bugged out and the video and audio did not work. Would not recommend.

For a person whose social battery runs out fast, this app provided me with an easy way to contact someone who can help. The app is very user friendly too.

Just having clear communication about boundaries in a difficult family situation.