BetterHelpReviews of betterhelp.com

I signed up for BetterHelp because I was feeling low, empty, unmotivated, because I procrastinated wildly at work and was struggling with emotional eating. BetterHelp paired me up with a UK therapist who came across very likeable and empathic; in the first sessions I had with her, she made very many good suggestions and showed kindness and practical sense. However, I eventually cancelled my subscription because I couldn't shoulder it financially any longer. However, I still had nearly a full month paid for. I told my therapist that I had cancelled, but would like to take advantage of BetterHelp for the rest of the month until my subscription ran out. From the moment I told her my membership was going to run out in four weeks, she totally lost interest and became super slow to reply. We had one single therapy session at the beginning of my last paid-for month, and at the end of it, she said quick goodbyes, wished me all the best for my life and was off. I was taken aback (and not thinking on my feet because we had just come out of a therapy session that was very emotional for me, I was still crying), so I wrote to her after, in a state of great vulnerability, saying that I still had three weeks on my plan and asking if she could fit me in for further sessions. I felt too vulnerable after those abrupt goodbyes to just sign up for one of the free slots on her schedule - maybe I should have, but that's the thing with psychological issues, you sometimes aren't your own best advocate, which they should know at BetterHelp! She just replied it had been lovely to meet and that she wished me the best for the future. I no longer dared to follow up. So basically I wasted a lot of money on that last month, getting nothing but a highly emotional session that left me reeling emotionally, followed by what felt like a refusal of support. I have been trying to rationalize this - maybe she was super busy and didn't read my messages properly? But either way, it shouldn't be the patient who makes excuses for the therapist treating them neglectfully. Disappointing ending to what began as a good experience; it left me feeling very vulnerable and afraid to seek help elsewhere.

Kate was very helpful and understanding. Really helped me in a confusing part of my life. Will definitely use her again when I need to

Being able to talk with any therapist through video call, regular call or text even helps out so much! When I’m not scheduled with my therapist I am able to still message throughout any day that starts to be more than I was prepared for. BetterHelp has really helped me in many ways thank you! ❤️

Betterhelp has been amazing for me. Its so easy to get a therapist that suits your needs/concerns and to book a session with them. You can also send them journal entries and text them whenever so they can think about how to best support you by getting to understand you and your situation. The app is so easy to use.

My schedule is so busy and different every week that I didn’t even consider setting up therapy, but then I heard about Better Help. I was matched with a first therapist, which upon reading her bio I didn’t think she was a good match for me. There’s an option to swap out therapists so that’s what I did. The second therapist felt like a good match in terms of what my needs are and I was right. It’s a brilliant way to do therapy, and even today, for instance, I received a notification that she’s going on holiday, but if it’s an emergency I can still message her. The quality of our sessions is really good and she’s so professional yet personal at the same time. She has given me different exercises, helped with sleep and has given me printouts to work on. There’s no pressure, but I feel better when I work on them. Taking the first step is the hardest, but I’m so glad that I did.

I could do the therapy on my schedule as my work schedule is very very variable as to when I go in and get off. BetterHelp allows me to get the help I need when I have the allotted time for therapy. My therapist listens great and offers multiple solutions to obtain my goals that I’ve listed as primary to get out of therapy

BetterHelp has been an absolute God send. They paired me up with a phenomenal counselor very quickly and I began to take steps towards improving my mental health almost immediately. This app has provided me with tools, support groups, and seemingly just about anything I need to conquer the parts of myself that need correcting. I highly recommend this app to anyone and everyone who is struggling mentally or with addiction. This a great first step.

Great service! I am glad I decided to give telehealth a chance. It fits my schedule and meets my needs.