BetterHelpReviews of betterhelp.com

Absolute waste of time. Requested a refund was met with very rude responses direct to the point saying "no refund sorry." i honestly do not recommend anyone use this site for any kind of mental health work, You dont even get to talk with your therapist for the price you pay you are only given ONE time chat/call /video one of those for 30-50minutes depending on therapist. then you have to pay extra for more of those, the only "chat with your therapist all the time" idea is that you can text them any time you want and hope they respond in less than a week before your week paid is over. I do not mean to trash you betterhelp but your concept in my opinion will drag out mental health issues (obviously for you to make more money) much longer than it should be dragged out just because of the amount of delay between therapists replying and such issues. if you dont mind the delay and the extra cost for everything, then this may be for you.

Something is very wrong with this team. They better help themselves first or they will be out of business sooner or later. Rude support and you better watch the charges. Because there is no notification if you go back to your account after a year! They just charge you!!!!!!Interestingly when they want to be rude in their emails they do not use a name and just sign it as “Better help team” at the end of email. There is no ethics or professionalism. They used to be very good but something has changed big time. They have no empathy and this has become only about money. Watch out!

Betterhelp is so convenient. I’m glad that I don’t have to travel to a therapist’s office - it’s very time consuming.

I have been taking therapy with Mr. Lawton for some time now with Better Help, and I cannot express how grateful I am for his kindness and understanding. He truly listens, and his sincerity shines through in every session. What sets him apart is the extra effort he puts in to ensure that I feel supported and cared for. He consistently goes out of his way to help, making me feel heard and valued. If you're looking for a therapist who is both compassionate and genuinely invested in your well-being, I highly recommend Mr. Lawton.

Terrible experience. I am a victim of sexual coercion and assault and my therapist was someone who I was supposed to trust and confine in. She was very careless in our last session and said some very inappropriate things that almost led me to quitting therapy as a whole again. I worked hard to open up to receiving support so this experience was truly awful and I really had to work hard to make sure not to close off again. Please do not come to BetterHelp if you are dealing with situation of sexual abuse or any intense situations like that. It’s not worth the gamble of being treated in a way that won’t help you with your healing or growth.

Iam learning positive traits about myself.I already have positive traits but was so insecure to see and accept them. I am beginning to see that I don't have to look for validation from someone else or self medicating.

I've had such a great experience with Better Help. The ease of use, professionalism, responsiveness and customized attention I have always felt like a top priority. Better help truly does go above and beyond to ensure their clients feel supported, and receive the best possible care from a team of professionals that fit your unique needs. The entire process from booking sessions to receiving care was seamless and stress free. The therapists at Better Help are not only highly skilled but are deeply passionate and provide compassion to their clients. I felt like I was always in capable hands every step of the way, and I've noticed significant improvements in my mental health thanks to the service I have received from Better Help. It's clear that everyone at this agency genuinely cares about helping people heal and grow. I highly recommend Better Help to anyone seeking mental health support.

BetterHelp is an awful platform. They are non responsive, have a very rigid structure and make it impossible to communicate with them.