Kelly W.
Better help therapy saved me!
Better help therapy has saved me in several ways! The coping and processing skills I’ve learned have literally saved my life. Thank you Better help!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Kelly W.
Better help therapy has saved me in several ways! The coping and processing skills I’ve learned have literally saved my life. Thank you Better help!
Kat C.
very good and very poggers! casn suit the time of therapy around my needs!
Damien D.
What has made this experience well is the fact it's therapy on my time with a busy schedule.
CI
BetterHelp is a wonderful opportunity to explore therapy on a schedule and timeline that can work for anyone. The process helps you to match with an expert who has training helping people with the issues you want to address as an individual. There are various means of communication and engagement in therapy, which makes the process even more effective and personalized.
Laura C.
This therapy is amazing! One thing I love about this is if the therapist isn't a good fit for you there are many others in all different time zones. The fact that I can send my therapist a message whenever is also really great.
Fernanda F.
This service is awful, stay away from them. I thought in try the first month free, then I got a message from a "chosen therapist" saying he's conveniently was on holiday and would comeback in one month! They make extremely difficult to cancel and you not able to close your account. Since then I trying to CANCEL and they still charging me even after I receive an email it was cancelled. I want my money back and will contact the bank tomorrow about as I have by written it was cancelled. If you have mental health issues the last thing you need is this mercenaries!
Response from BetterHelpOct 10, 2024
Hi Fernanda, We appreciate you bringing this to our attention. While we aren't able to charge an already closed account, we would love the opportunity to look into what may have happened further. Our Member Success team is available anytime your therapist is unavailable or if you have any inquires about how your account has been billed. They typically respond within 1 business day but I am going to request the email address associated with your BetterHelp account, through a TrustPilot form you will receive shortly, so I may reach out to you directly. Looking forward to speaking soon, BetterHelp Team
P. C.
I do NOT recommend the female advisor they give me she was judgmental and unprofessional she had her opinion on different cultures and almost sounded like she is pointing the finger at peoples faces and she was outside with a loud traffic and loud noise around her had attitude problems in her voice, never again, do yourself a favor and go somewhere else Date if service is random but it was either 2022 or 2023
Response from BetterHelpOct 10, 2024
Thank you for your feedback and we are sorry to hear your experience left you feeling this way. We want to make sure our members are supported the ways effective for them and want to hear about any situations where the opposite impression may have been given. So we can discuss this further, I am going to request the email address associated with your previous BetterHelp account. You will receive a form from TrustPilot shortly and I look forward to speaking soon. Sincerely, BetterHelp Team
Angela “.
Amazing app. Much needed.