Mary B.
It’s very convenient
It’s very convenient, reasonably priced and I like my therapist.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Mary B.
It’s very convenient, reasonably priced and I like my therapist.
Deidre S.
I have an amazing therapist, and the app is very easy to navigate.
Paul C.
I was skeptical of what an online experience would offer but have to say the bereavement counselling I received was excellent. My counsellor helped me navigate some difficult emotions and tricky family dynamics. Highly recommended
Elizabeth N.
I love it! It was the best way I found to find a therapist. The process was easy, and they matched me perfectly with the right therapist. No complaints at all!
Bryanna C.
This company is amazing, they always help me when I can’t afford it. I feel they really care about my mental health which isn’t likely anywhere
Lyndsey D.
Best counseling experience I’ve done. I love how easy it is to find and connect with a therapist. The first one isn’t always a fit and I tired four before finding a therapist whose language worked for my way of thinking. I take advantage of group sessions weekly which is a great way to explore other topics and bring more back to my own counseling session. BetterHelp has changed my life for the better. The ease of seeing my counselor weekly in my own location made all the difference for me.
Anonymous
BetterHelp is one of the best decisions I have made. Although, I know I have needed it for quite some time now, I was always apprehensive because I have such a busy schedule. With BetterHelp, I can make my own schedule, I can have any many or as little sessions that I want and it’s online so I can do it anywhere that is convenient for me. BetterHelp is already changing my life for the better and I could not be more appreciative.
Dániel P.
I was filling out reviews more than actually getting help, the questionnaires were feeling targeted against my therapist giving me the feeling that if I don't give a 10 star review through a 10 step review than they might just terminate her. The Android app is just broken, the menus for profile or subscription setting just does not respond. Tried through a browser with the same negative result. For this reason I forgot it, and today they just deducted 250euros without a reminder or a heads-up. This service is a complete scam, aimed at increasing shareholder value, while harming therapists and making people with need navigate a corporate feedback hellscape.
Response from BetterHelpOct 15, 2024
Thank you Daniel for providing your feedback about the app and the review process. Our primary purpose is always to help as many members as possible reach their therapeutic goals but understand your experience may have given a different impression. Our Member Success team is always available to troubleshoot any issues you may run into on our platform, including being prompted for feedback or having trouble ending your membership. They typically respond within 1 business day. In order to make sure we are able to resolve your concerns, I am going to request the email address associated with your BetterHelp account though a TrustPilot from you will receive shortly. Talk soon, BetterHelp Team