Vicki G.
Ease of use and good therapists
I've found the platform to be easy to use. There's never been one glitsch! My therapist is kind and helpful, and she's never been one minutes late. The whole experience has been very positive and easy.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Vicki G.
I've found the platform to be easy to use. There's never been one glitsch! My therapist is kind and helpful, and she's never been one minutes late. The whole experience has been very positive and easy.
Mary K.
Thank you BH for the last 3 months. Was in a hurricane which change my life. Without my counseling not for sure I would have got through so much change. They provided me with an amazing well certified counseling sessions.
Jaz F.
Betterhelp is the best therapy service I have ever used. I am extremely happy with my therapist, she has provided me with a plethora of workable, understandable strategies that I can immediately apply to my situation. I'm very gratefull as I have been able to gather positive momentum out of my trauma. Thank you.
Jane G.
The therapist did not seem very experienced,I felt worse after speaking to her , she was more like an unqualified but well meaning lay person ! the better help company is money grabbing I’ve stppped the direct debit as it’s a rubbish company with probably unqualified therapists
Response from BetterHelpJan 22, 2025
We're sorry you felt this way about your therapist, Jane. We would like to make sure we do what we can to have one of our matchin specialists find a better fit for you. If you no longer are interested in continuing on with BetterHelp, we can look into your refund options, too. In either case, I've requested the email address linked to your account so we can reach out directly to get this sorted out.
Mekai B.
The culture of having easier access to mental health issues is invaluable!
Paul G.
My therapist is amazing! This service truly feels like a gift from above, helping me find balance and live a healthier life. I'm so grateful for the support and guidance I've received. Highly recommend!
Ben
Really wish sessions were longer it's hard to get everything I need out of 45 mins
Dulcy
My therapist is fantastic. She is supportive, encouraging and empathetic. Off we’re ever have call quality issues, Better Help responds quickly and always makes it right. This is the best thing I’ve done for myself in a long time.