Heidi M.
Easy and helpful
Easy to find, easy to log onto, variety of help sights and therapy (individual or group) Very glad I found this sight.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health
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9,555 approved reviews, newest moderated first
Heidi M.
Easy to find, easy to log onto, variety of help sights and therapy (individual or group) Very glad I found this sight.
Ty
Easy to navigate the app. My therapist was a match off first pick. I would highly recommend BetterHelp because it’s very flexible and they give you assistance if you qualify on your therapy sessions, which was much needed.
Lacey S.
Betterhelp is the way to go if you are always a busy person. You can schedule your sessions around your schedule. And the therapist are Great!!
Babar
It feels like a scam because Betterhelp asks for payment before showing the therapist list and if I want to go with any of those therapists which makes the binding( it cost too much) hard to digest. A therapy is not a blind date.
Response from BetterHelpAug 5, 2026
Hi Babar, Our apologies for any confusion! You are not required to make any payment prior to being matched with a therapist -- the system will match you with a therapist regardless. If you still haven't been matched or have additional concerns about the membership billing process, we're happy to walk you through this. Please provide us the email address linked to your BetterHelp account through the Trustpilot form I've sent you and we can follow up with you directly.
Cathie C.
I’m glad that I found my therapist through Better Help. He’s been really helpful with my battle with depression. He listened well and has provided me with great feedback and guidance to get through my situation.
Robin B.
Don’t wait to talk with someone and navigate whatever you are going through, especially family dynamics. I find the journaling and classes/worksheets are very helpful and complement our experience for self help from a professional for me, and thinking you deserve that.
Naomi O.
Betterhelp has been an amazing tool to start my relationship with therapy. The only thing I wish could change is a more affordable way to move from weekly appointments. I am at a point with I don’t necessarily always need weekly appointments but I don’t want to pay a huge amount for bi weekly appointments.
Clara E.
The adaptability. I love the mood tracker and journaling.