Bella ItaliaReviews of bella-italia.com

My daughter took me to Bella Italia yesterday for mother’s day. The food was very good but the service was very poor. Our waiter didn’t speak to us just took our order and walked off. Each Mother was supposed to be given a free glass of fizz but mine never materialised. Part of our food arrived and in the end we had to ask someone else where the rest of it was. Our waiter grabbed the plates from under our noses as we put the knife and fork down not waiting for everyone to finish. He seemed to be in a hurry to get us through the meal and out the door. It felt like we were not welcome.

Terrible service totally understaffed waited 20 minutes tonight for someone to take a drinks order although we had prebooked. This restaurant had no draft beers although 2 pumps on the bat. Food is OK but service is terrible and would not want to return

Visited Bella Italia in Southampton near Debenhams on Wednesday and was served by a lady called Gabbi who was absolutely lovely. Did everything she could for us and was so polite, friendly and well mannered. Made my visit enjoyable. Gabbi, if you’re reading this. You’re awsome 🙂.

This is why I never visit chain reateraunts, Rubbish

Just been to the Hempstead valley restaurant in Kent. Can honestly say i have never waited so long to be served or to actually been given my order and then when it came out some of it wasn’t even cooked long enough! I got there at 10:50am and there was an elderly couple sitting opposite who had been waiting the best part of an hour for their food, ours eventually came out at around 11:45am. Numerous tables where also complaining of waiting times/wrong food/quality of food. Can safely say I won’t waste my time or money going back!

Milton Keynes- Awful meal. Starter was a joke and when the carbonara arrived it literally had NO sauce. We will never return to this chain!

only went as we were brought gift voucher for meal for two for xmas, no mention that it was set menu and the choices were poor after drooling all day reading menu, the choices were poor, never have I seen such a thin lasagne and served with no salad or fries, my mushroom pasta tasted like spaghetti bolognaise sauce but soo peppery and dessert was a disaster bitter gritty choc sauce, don't get me started on 5.99 for a glass of wine. we did say we were not pleased when paying for drinks and given a 40 per cent of mains voucher for next visit, Walsall west mids our choice but I can say we prefer frankie and bennies never go again sorry

Had an email for Bella Italia.Didsbury . Come for a breakfast . So we went today ##closed . No sign no apology no nothing ##my option has reduced ten-fold. Very disappointing service. Think twice about going again. Thought we has found something special