BedStoryReviews of bedstory.com

Received fast. Is very comfortable. Instruction could be better

Great experience 👍

Mattress topper is exactly as described. Firmness is awesome.

Conscienscious and fair resolution of unexpected issue with the topper that proved unsuitable for my use. Topper is very well made, but much too firm for a side-sleeper like me - to work, it would have to be placed on a very soft, even broken mattress that would provide sufficient "give" when putting the weight of hips on it. Unfortunateley didn't work for me, but probably would work very well for back-sleepers. Quality excellent; price comparatively very reasonable.

This company is top notch service and quality. Their mattress, or at least the one we bought, is exactly what we were looking for, Firm yet comfortable. Their customer service are 10+ If I can give them 10 stars, I would. Just incredible trustworthy, and easy to work with company & team. You will not be disappointed buying your mattress from BedStory. They are willing to work with your need. No matter what! Thank you BedStory for your authentic service!!

TEN STARS!! I'll start with the mattress itself: the Bedstory Secret Wood Extra Firm King has completely blown me away. I've slept on mattresses from the most respected names in the industry Sealy, Serta, and this mattress outperforms them all. Our previous Serta cost four times the price of the Bedstory, and it wasn't even close. The firmness is exactly what I needed, the texture is exceptional, and the overall build quality rivals anything I've ever experienced at any price point. This mattress is, without exaggeration, in a league of its own. Now, let's talk about the customer service, because it deserves just as much praise. In all my years of purchasing products online and in stores, I have never, not once, experienced customer service at this level. From the moment I reached out, the team responded immediately. As a matter of fact, I once called, and no agent was available. I didn't even leave a message, yet they called me back anyway, having seen my number come through. That says everything! Through calls and emails, they took the time to answer every question I had, helped me select the right mattress for my specific needs, and personalized the entire experience from start to finish. And they didn't stop there, their support continued even after my purchase was complete. This is the kind of company that restores your faith in what shopping should feel like. If you're on the fence about the Bedstory Secret Wood, don't be. Just do it. You will absolutely not regret it. This is one of the best purchases I've ever made, and I cannot recommend this company and this mattress highly enough.

I bought a king medium plush mattress. Used it since December when I moved in my new house. I liked it at first but unfortunately I need a softer more plush mattress. Customer service was great. I had no problems with receiving a response. They tried several ways to help me receive the perfect mattress for my needs. I would definitely recommend this company and these mattress’s. They are very nice, affordable and customer service is excellent

Easy to order and quick delivery!