Jeff Jean P.
Great customer service
Great customer service. I had an issue with the delivery that was not their fault, and they checked in to make sure I got my mattress

BedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jeff Jean P.
Great customer service. I had an issue with the delivery that was not their fault, and they checked in to make sure I got my mattress
Denise M.
The whole ordering process was extremely easy, the price was very reasonable an It was the best sleep my husband,I have had in a long time our old mattress had started to sag an we were both complaining of back pain best decision to order this mattress no more back pain.
Shannon N.
The product did not function as I expected but the customer service was excellent.
Mary P.
I’ve had many mattresses in my life at all different price points, however the combination of…. the most comfortable and supportive, perfect price, and delivered to my door is what keeps me coming back! I just ordered my fourth one. I ordered a king green mattress for a family member, a queen green for another, and now my second queen cookie for myself. They have all been ordered in 14 inch. Mine didn’t wear out, rather I ordered it for another room. I have back issues and the cookie is my favorite. I don’t really know how to describe it. Very good support but cushioning at the same time!
Gina C.
My order wasn’t left at my door. Just a tag from UPS. My brother was out back working. Now I cannot contact anyone to see what to do about my order!! Do you know?
Abhishek S.
Good people, great customer service and good product.
Rev. J. C.
What's not to like. Excellent product exactly as described. There was a delivery issue but that was on FedEx and not BedStory. Customer service is excellent, personal and responsive. So far so good.
Edward C.
Ordering was quick and easy. Can't wait to receive my new mattress. Thanks!!