BedStoryReviews of bedstory.com

Smooth transaction & fast shipping.

I ordered a mattress from them through Amazon. The mattress didn’t work out for my specific needs. I didn’t realize they had a 365 night sleep trial for a whole 7 months after my purchase. They honored their trial period and gave me a full refund after 7 months! This is an exceptional company, with great customer service!

Easy to order, good timely response to questions, great price and honored a discount offered after the order placed. Fast free delivery. Looking forward to see if it’s a mattress quality as described.

I’m extremely impressed with BedStory’s customer service! I had an issue with my original mattress, and BedStory went above and beyond to make things right by sending me a replacement. The entire process was so easy and stress-free. Their customer service team was friendly, responsive, and genuinely cared about making sure I was satisfied. They didn’t make me feel like I was a problem or give me the runaround — they listened, helped me, and resolved the issue quickly. It’s rare to find a company that stands behind its products and truly takes care of its customers. I really appreciate BedStory for making the situation right and providing such excellent customer service. I would definitely recommend BedStory to anyone looking for a company that cares about its customers! ❤️

Was very good from start to finish,and topper is great.

Ordering was easy. The site is very informative and allowed me to make an informed decision.

Fast delivery. Great product. Adds the firmness that my mattress was lacking.

I emailed BedStory prior to purchase to inquire about the return policy. I was responded to promptly -twice. Good customer service