BeanzReviews of beanz.com

Beanz is the best Cafe ive ever beens to the service was exquisite and undisputed the beanz and coffee (coffee backwards is eeffoc and i dont give eeffoc untill i have my coffee) i love beanz soooooooo much

Swift resolution to an order error. Very grateful.

The guys at beans were amazing, I had an issue with a delivery and it was sorted very swiftly .

Just received an email to say the case has been closed and the issue resolved (it really hasn't!) and now they want me to leave a review? Last email received prior to that was warning me not to contact "their" roasters citing contractual terms that don't actually exist. The irony is, I bought the Sage Bambino Plus epsresso machine from the roaster in question, primarily on strength of the cashback offer but their was no mention of having to agree a subscription with Beanz. This roaster is an independent, public facing roaster, open to both domestic and commercial buyers and now Beanz is trying to tell me I can't contact them? Completely misleading to claim they can resolve issues. How can you resolve issues when Beanz can't even employ decent advisors who listen to their customers? Complete joke

Sehr kundenorientiert. Danke

Requested multiple times how to ‘skip’ a Beanz coffee beans delivery but no response, I tried to skip the last delivery but it still came and I’m overwhelmed with coffee, looks like my only option will be to cancel altogether. Shame as the coffee itself is really good, highly recommended.

Does not help at all, regarding possibly honoring previous promotions about the barista express kit.

I pay for my beans and get some coffee beans from them. There is a coffee bean that was sent to me and they were horrible. No matter what I did I couldn’t get decent espresso from it. So emailed customer service and they gave me one coffee bag as compensation. I pay for a random coffee subscription so get a different variety every few weeks.