Paul G.
A simple task of changing my email…
A simple task of changing my email address on both my sage appliance account and Beanz account has turned into a major fiasco. At present both accounts have finally been changed but all cash back earnings lost and I thought this was being resolved. So far this has taken 6weeks to resolve!!! I managed to change emails on my bank accounts in three minutes!! The IT department at Sage need to really get their act together.
Response from BeanzSep 1, 2025
Dear Paul, Thank you for sharing your experience. We’re sorry to hear of the frustration you’ve faced with updating your account details and the time it has taken to reach a resolution. Please be assured that we take your concerns seriously, and our support team will follow up with you directly to update you, clarify the situation regarding your cashback earnings, and provide further assistance. We remain committed to supporting you. Kind regards, Beanz.



