LPWim
Quick response and great effort to sort…
Quick response and great effort to sort out my issue.

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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LPWim
Quick response and great effort to sort out my issue.
dana F.
Easy to order or change order. No issues with delivery.
Michael S.
I asked that stop sending my auto shipment of beans what did I receive anouther shipment of beans. They emailed again this time with instuctions on how to cancel the subscription
Response from BeanzDec 29, 2025
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Tracy
Easy to use, helpful customer service, good value.
Mark
I shared some negative feedback on my experience of the Barrista Choice subscription. The feedback was received epmathetically and the team sought to find a resolution. The issue was resolved in a timely manner and to my total satisfaction.
Tyler D.
No one helped me?
Response from BeanzDec 29, 2025
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
A. J.
Beanz.com had originally sent the wrong coffee beans that I was provided free of charge as part of a recent purchase. After contacting support, they corrected the mixup by allowing me to choose 2 additional free bags of whole coffee beans and shipped them free of charge.
Carole
I made a telephone complaint about the delivery of a bean order. The colleague was polite, helpful, and immediately agreed with me that what happened should not have. She confirmed I would be compensated for the inconvenience and offered 2 packs of whole beans of my choice to be sent to me straightaway.