BeanzReviews of beanz.com

Very professional support. Sorted my issue perfectly.

really helpful and quick in answering my questions

Received an order of beans, however packaging was open not sealed, requested a response from Beanz however after 2 emails nothing has even been resolved. Really disappointed that an Australian Company has NO Customer Service for resolving faulty packaging pr Quality Control on shipments.

Although I ordered dark roasted beans and received light-medium roasted ones, customer service responded very quickly and professionally. They handled the issue positively and offered a replacement, which I really appreciate.

One of my bags was ripped ooen. I think it was an accident caused by careless handly during shipping. I contacted Beanz Customer Servive, and they handled the replacement with the roaster. Love this company.

Couldn't be happier with the Beanz team, great coffee every time, fast and clear communication, my order got lost with royal mail and they replaced it, received it not even a week later. Even asked them to help me decide between two different beans, and asked for it to be a surprise, and they obliged my request. Thank you :))

I received my initial complimentary coffee but never received my first order of my new subscription. No one ever reached out for a few weeks after I asked about it so I had to cancel. I was really looking forward to this coffee club but you failed me as soon as it started. Awful.

Due to an address issue that has to originate with you all, I never get my orders. I was told by customer service to quit ordering from you.