Cheri B.
They were completely professional and helpful
When I contacted them, there was a lot of emotion and worry going on about my mother in laws health and safety. They walked me through the process quickly and kindly.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Cheri B.
When I contacted them, there was a lot of emotion and worry going on about my mother in laws health and safety. They walked me through the process quickly and kindly.
Judith F.
This system has eased my mind about living alone. I had fallen once before I got it and didn't have a way to contact anyone. Now I always wear the necklace.
Barbara B.
We got this alarm for my elderly mom about eight years ago. It is a relief to know we have someone we can trust to get her help should help be needed. There was an incident a couple of months ago where my two year old nephew reached up and pushed the alarm button on mom's necklass. Almost immediately someone called to see if mom needed help. It means peace of mind for my family!
Bob G.
My father is a healthy 86 year old who is home alone a lot. We worried about him falling and being unable to reach a phone to call for help. With the wireless fob around his neck, and a wall-mounted call button near the tub, he is never alone. A couple of accidental calls resulted in quick responses and that makes us feel even more secure knowing the system works.
Michael P.
Each and every contact with the company has been positive. From the original purchase of service to installation and service test to customer technical service assistance. All of the representatives are easy to understand and extremely helpful. Their goal is to be certain that they've answered all of my questions and whatever problem is resolved.
Linda D.
I ordered my Bay Medical System last April. It was easy to install. I did it myself. The range covers my entire yard which is very important to me. I am an avid gardener. Both Customer Service and Call staff have been extremely kind. I do think it is important to test the system every month. I feel I have to do my part to keeping the system active. I am very pleased with the system.
Rick S.
I purchased this alarm for a dear friend of my family that lives by herself... still at 87 ! Maria loves to work around the yard and enjoys gardening. This system is the best around for distance from the receiver and of course, PRICE! With Maria wearing the alarm around the neck, that really gives us a peace of mind that allows her to still do the things she loves and still be within a call for help if she needs it.
Joe D.
I purchased Bay Alarm medical, fire, and carbon monoxide testing for my recently widowed Mother. I just renewed for another full year because they have been a very professional, responsive and outstanding company to deal with. It gives me great piece of mind to know that Bay Alarm is the company helping me to insure my Mom's safety and well being.