Bay Alarm MedicalReviews of bayalarmmedical.com

I really like my Bay alarm. I haven't had to use it, though it go off once when I got twisted up in my bed sheets. My family has peace of mind that if I'm alone and something happens, I can get help fast. I would recommend it to anyone.

Medical Alert systems has been responsive every time we have needed them. They have provided new batteries for the pendant when needed. However, I have one concern caused by a system glitch...We live in one county(Colquitt) ...near Moultrie, GA...but we are serviced by a US Post Office in another County (Brooks) which gives us a Zip Code in Brooks County. What this means is that the Emergency Medical Response is keyed on US Mail address & Zip Code...and not on theNearest EMT...I have not been able to get clarification that when Medical Alert calls for an ambulance that they will contact EMTs in Moultrie (Colquitt, Co.) where our Hospital is....13 Miles away...and not Quitman, GA (Brooks County) 20 miles away. We tried to address this when we had an alert several months ago...We were told that we would be contacted to clear this up...but have heard nothing. Don Callaway 229-891-6055

Bought this for my elderly mother who insisted on living on her own. There was an instance or two over the years when the power went out or she was under a severe weather watch when Bay Alarm contacted through her base unit to check in on her. Thought that was great to have them looking out for her. The bad part is that you have to pay for the service on a yearly basis. My mother recently passed away and had only used one month of her current year-long renewal. Tried to get even a partial refund and was denied. Felt like an extra punch in the gut right after losing my mom.

My mother is 93. Very independent. "I don't need to wear a thing around my neck. I have my cell phone with me." Then she had a situation when she did not have her cell phone with her and could not get up. Plus, the necklace alarm is waterproof. Great for the shower. We finally got through to her when we told her we need her to wear this for our peace of mind. We are relieved to know that she can get help when we can't get to her first. There are no instruction books on how to raise your parents. However, Bay Alarm has provided safety assistance so that my mother can remain independent with added care and dignity. Thank you Bay Alarm.

Bay Alarm Medical has been my peace of mind. I ordered this for both my parents when mom was the major caregiver for my dad. Mom was 100 lbs. and dad was 140 lbs. - I didn't want her to get hurt or fall while trying to assist dad. Dad has since passed and now that mom is alone, Bay Alarm is there to "protect" her - just a push of the button. And this company was more affordable than "the other guys"....Solid company, pleasant and helpful staff. Good going Bay Alarm Medical!

My Mother will be 90 years young in February 2015 and lives alone since the passing of my Father 6 years ago. She is very active and pretty healthy and I feel so reassured knowing that she wears her medical alert necklace all the time. If something happens and she needs help it is a click of her button. Best gift I have ever given to my Mother. PS I still call her every day! Just because I love to talk to her.

I'm relieved that my mom has a Bay Alarm alert. I'm 120 miles away. Good to know she's got "someone" looking over her.

It is really important that the Personal Help necklace (or bracelet) emit an alarm sound when activated. I had 2 minor false alarms when I accidentally triggered it while carrying things close to my chest. Fortunately, I heard the Monitoring Center calling out to me from my Help Button console in my kitchen and I cancelled the alert. This has made me extremely nervous about wearing the device. For example, in the shower which is a very important place to wear it, I am afraid that I will accidentally trigger it while washing myself. In the shower, I can hear neither the kitchen console nor my phone. Then I had a MAJOR false alarm, which I have no idea how was triggered. I was working in my attic, never heard the Help Button console's loud voice, never heard the follow-up phone calls to my landline or cell phone. Before long, there was an armada of police, fire and ambulance vehicles and personnel in front of my house. At first, I was confused and then I was extremely embarrassed. I apologized profusely to all the salaried and volunteer folks who had responded. And I apologized to and thanked my wonderful, caring neighbors who gathered to see what was wrong. What was wrong was that the Personal Help device MUST have a mini-alarm to let the user know that it has been triggered. When my contract is up, I will NOT renew it unless this changes. Instead, I will find another company that offers this feature.