Happy camper! Howard B.
I have had no issues so far.
No problems.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
2,883 approved reviews, newest moderated first
Happy camper! Howard B.
No problems.
Jackie P.
I purchased the Bay Alarm Medical Alert system for my 89 year old father who still lives alone. The product is just what I and he needed. The unit was shipped fast and installation was easy and quick. The response by the monitoring center is excellent. This systems gives me and my father great peace of mind.
Ileen
I've only had the alarm for 3 months and so far everyone I have spoken with from this company has been very professional. They sound like they really care about me and are happy at their job. Thanks for such great service.
Mom
I have appreciated the customer support. I would rate the product higher if it would cover all the rooms in my small house.
Leessa B.
I purchased Bay Alarm for my brother in Florida (I live in North Carolina) and he had a stroke at 4:00 A.M. in the morning but laid in the floor unable to call anyone until 10:00 the next day. He was unable to get the help he needed to reach the hospital in time for stroke medication that could reverse his stroke symptoms. I can't tell you the comfort it is to have Bay Alarm so that he can stay in his home and his own bed without worrying about anyone finding him and getting him to the hospital again. He has called twice and an ambulance has been there to help both times. Thank you Bay Alarm for helping my brother and our family.
Response from Bay Alarm MedicalDec 11, 2015
Hi Leesa - Thank you so much for sharing your story. We are glad to hear your brother is okay and that our dispatchers were prompt when assisting him both times. We would like to thank you and your family for trusting in us to be there for him during an emergency. If there is anything else we can do to help please give us a call. Best regards, Bay Alarm Medical
trustpilot
I had an account with them for one year and decided not to renew. However due to their auto renewal policy there are charging me for a second year. Even though I have returned their equipment and informed them that I will no longer be needing their services. They have resolved my issue.
Response from Bay Alarm MedicalDec 10, 2015
Hi there - Our records indicate at this time that the equipment has not been returned. The services will remain active until the device is returned in working condition as our systems are leased. To avoid renewal, we would need our equipment back in our office at least postmarked prior to the billing date. If you have further questions regarding cancellation of your services, please give us a call and we can assist you. 12/10/2015 Reply to customer review update: Hello - Again, we apologize for your frustration. You will be notified when we receive your equipment. Furthermore, there are some details we would like to discuss about your account, but to keep your personal information secure we will be in touch via phone within 24-48 hours. Thank you, Bay Alarm Medical
Customer Kris M.
I did my research before deciding on Bay Alarm Medical; it was highly recommended. And boy, do I know why now. My mother has had a few falls and even pushed the alert button accidentally once, and every time Bay Alarm has immediately responded and made sure my mother was okay. I'm so thankful for this company.
Response from Bay Alarm MedicalDec 10, 2015
Hi Kris - We appreciate your kind words and feedback. We are so happy to hear that the system and services are working well for your mom. If there is anything else we can do for you and your family, please give us a call. Best regards, Bay Alarm Medical
Customer
All our contacts with Bay Alarm have been very useful and helpful, The service has been provided in a professional and caring manor. We appreciate it !