Bay Alarm MedicalReviews of bayalarmmedical.com

We have found all of our experiences with Bay Alarm Medical to be very pleasant. Staff has been helpful with our concerns and operators are patient and friendly. We have communicated with them monthly for testing purposes and they have been very receptive of our requests to please talk slowly when questioning our mother. She was having difficulty understanding the operator and we asked that the account be flagged for all assisting personnel to be aware of this. They were extremely grateful for this information and so noted her account for all responders.

Your people made the entire process easy. I no longer fear falling when I am alone.

We opted for the special fall alert device for our mom, but it was too easily set off. This resulted in several nighttime calls from Bay Alarm which woke mom up and greatly confused her. Also problematic was the fact that only one base unit was provided. That meant having to choose between placing it in the bedroom or kitchen/living area. The layout of mom's house meant that neither location was ideal. It would be helpful if two base units are provided with the service.

Work as advertised. Haven't really used it yet to any extent.

New to this service. So far they have been very helpful in setting up and testing the equipment. Thankfully have not had to test the service for a real life emergency!

Caring and friendly service, The unit is easy to install The best decision I made since I turned 82 and it gives my kids peace of mind. I looked at other units but Bay alarm medical came up as the winner for me!

The system provides peace of mind for my family, as I live alone. My three brief conversations with the staff (when the system was being set up and tested) was less than satisfactory. I felt they were being patronizing -- treating me like a dottering old person. I also think they should not address me by my first name -- also patronizing.

Tested it and the person called within 1 minute. Thus far great service and no problems. Easy setup and would recommend the product!