Mark
The system worked fine
The system worked fine, but the voices were hard to understand over the speaker. Company was easy to work with.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Mark
The system worked fine, but the voices were hard to understand over the speaker. Company was easy to work with.
Customer
Very good response
Randy
Everything was great! System works well when tested. Very convenient and comfortable to wear.
Pam D.
Tried for three days to get through to the company. Left my number for a call-back. Couldn’t answer when they called, I had to call again the next day. Finally spoke to someone about my stepmom dying, and she thanked me and said there would be no difference in price-I believe I am paying for 2 alarms.....got cut off before I could mention this. Very hard to get to a real person. Otherwise, glad we have the product. I’m less anxious about leaving Dad home while I’m at work.
Rodolfo A.
Great quality. Prompt response. Easy to contact.
bob
have performed as stated
B D.
I have not had to use the service but feel confident that everything would go as planned. I have checked monthly to make sure it is working okay and have been answered in the correct amount of time.
L. D.
Apparently there was a delay for the replacement order and we were not notified of the delay. Delivery was a week later than suggested at the time of order. We should have been advised.
Response from Bay Alarm MedicalFeb 1, 2018
Hello L.D. - Thank you for taking the time to share your recent experience. We apologize for the delay in shipment and notification. We have checked your account and are happy to refund the shipping costs plus the cost of the button as a courtesy. Again, we sincerely apologize for the miscommunication and any inconvenience this has caused. Our Customer Service Supervisor will be in contact soon regarding your case and resolution. Thank you, Bay Alarm Medical