william
Contacts with Bay Alarm have been very …
Contacts with Bay Alarm have been very respondent and polite. Been very pleased with services. Thank you.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
2,883 approved reviews, newest moderated first
william
Contacts with Bay Alarm have been very respondent and polite. Been very pleased with services. Thank you.
Phyllis C.
I am a new client so I may be judging you wrong. Once when I was down on the floor of my garage I tried t o contact a voice. But beings I did see the green light this worked. I do feel a comfort of having a secure safety service to me. My niece set up my service. Hopefully I will not need to contact you as often. Phyllis Chin
Nanette R. R.
I haven't needed help yet, thank heavens, but it is wonderful to know if I do need it, it's there!
Charles P.
Very easy to purchase,set-up and use. Affordable for peace of mind for my mother.
Mark K.
so far no need to use the alarm but it is reassuring to have it available if needed.
Mary Rose K.
January 25, 2018 -- I purchased the Bay Alarm in home system for my mother in mid-December 2017. It seemed to work well when we tested it. We tested it again on January 22nd. It didn't work. Customer Service wasn't able to figure out the problem and even seemed confused about what type of service we have. She told us she'd send a new box and a return label for the malfunctioning unit. In the meanwhile, I'm worrying that my mother will fall and can't alert anyone.
Response from Bay Alarm MedicalFeb 1, 2018
Hello Mary Rose Kelly - Thank you for taking the time to share your recent experience. It does look like our representative, Jessica C has tried reaching out to you via phone in order to further assist you. We did leave a voicemail and invite you to give her a call back when you get a chance. We apologize for your frustration and definitely understand your concerns regarding your mother's protection. We would love to help and make sure everything is resolved quickly. Thank you, Bay Alarm Medical
Jamie
The system came quicker than expected and was easy to set up. I originally ordered the alert necklace, but decided the bracelet would work better for my mom. The exchange was handled quickly and easily. Fortunately, we've only used the buttons for test so far, but each time the response time was good.
ARLENE
I alarm goes off too easily. It is embarrassing to pull down your pants in the ladies room at Costco and have bells ringing
Response from Bay Alarm MedicalFeb 1, 2018
Hello Arlene - We sincerely apologize for your recent experience with our Mobile GPS Fall Detection. The Fall Detection does detect movement more easily for the safety of our customers. If you continue to experience any frustration or are uncomfortable, please do not hesitate to give us a call so we can further assist you. We are constantly working to improve our products and services and definitely appreciate your feedback. Sincerely, Bay Alarm Medical