BaubleBarReviews of baublebar.com

I bought a good amount of jewelry from BaubleBar about a month ago and the quality is terrible! It's my fault for not doing enough research on the brand, but every item is absolutely not worth the amount I spent. I ordered one of their charm bracelets and it doesn't stay closed for more than an hour, so its unwearable. The rings and necklaces I got already are no longer gold colored but silver. I assumed from the prices it would be great - I was wrong lol.

I loved baublebar’s style, so I bought quite a few items from them. Their earrings are the only thing that hasn’t fallen apart... yet! The rings, luckily bought on sale because if I paid full price that would’ve been an even worse rip off. Gems fallen out on all 4 within a month of wearing. And a bracelet, the chain broken within about the same time frame. Overpriced for the quality. Will never buy from this brand again.

Way overpriced for the quality they're providing. Snagged a $45 Alidia ring for $12 recently and was appalled at how light and plasticy it was. $12 felt like a rip off. Earrings are super costume jewelry-like and a plastic layer sheds off over time. Received earrings that didn't clasp shut once. Customer service is okay but takes days/weeks to respond. I kept buying because of their rewards system, which they just revoked. Truly a bummer.

Horrible is an understatement. Placed an order 5 weeks ago and never shipped it, only to email Me 5 weeks later n tell me they can’t fulfill my order.

SCAM!!!!!! NEVER RECEIVED ORDER. I tried to contact support via email(only way to try to get help) no one responded, payed for next day delivery and after a week I'm still waiting and UPS confirmed they never received a package to be sent! Customer service is terrible!!!

I have been waiting for my order for over 6 weeks. I have tried to contact customer support on multiple occasions, I have been outright ignored for over 10 days and counting. This was a pricey birthday gift that never made it to the party. I have nothing good to say about their service, absolute scam.

Ordered by end of November 2019, they charged my card immediately and as of today, end of December, no news of the status or answer to the multiple trials of communication with them. Email attempts bring an automatic "will contact in a 4 - 7 days" and texts are blocked. Seems to me a "perfect scam". Will report to BBB. Update: 1/13/20. I was contacted on 1/3/20, given lots of apologies (overload, flooding...) and was told my order would be shipped. Order finally received aprox. 1/10/20, in good condition and as advertised. This waaas a Christmas Secret Santa present...!

Terrible customer service. I ordered Christmas earrings in November, they shipped 12/5, but did not arrive until 12/20!!! Days after I had left for vacation. I’m returning. The earrings went on sale during transit.....but yet no adjustment. Don’t engage this company and tell your Nordstrom representatives to do the same. They don’t care about the customer!