BaubleBarReviews of baublebar.com

I emailed customer care because unfortunately an item I ordered had been damaged in transit. Tiffany responded almost immediately with a fair solution. Quick and painless!

We reached out to Bauble after a pair of earrings worn daily broke. After some communication, and proof of damage, they were able to send a replacement pair!

I have many pieces of jewelry from bauble bar. My recent order on the mesh bracelet came with a defect in the mesh and it was custom with my name. I emailed the company, they immediately got back to me and are sending out a new custom bracelet. Excellent and efficient customer service! Jamie and Abby were so helpful and rectified the issue! Thank you for always amazing jewelry and customer service!

jaime from customer service is SO helpful, was extremely quick with responding and deserves a raise

I received the wrong item in the mail. I contacted this company right away. They answered my email immediately. They are sending the correct item at no charge and told me to keep the other item as a thank you. So far I am very impressed with their customer service.

I got an order that looked like it has been damaged in shipping and the team was amazing! After I contacted them they immediately reached out to facilitate the exchange process. It was so quick and easy, I've never had a company be so professional with the exchange process.

I put in the wrong address on my order, so I quickly emailed customer service to have it changed. It took less than 5 minutes to receive a response that they had updated my order with the correct address. Thank you for the incredible service.

I ordered a few pieces of jewelry and some of the custom Christmas ornaments. Love them all! I had an issue with a bracelet and contacted customer service and Latasia was super helpful and followed up several times to make sure that everything was ok. I ended up resolving the issue myself but she was super helpful and friendly!