Jamie W.
Helpful Customer Service
I needed to update my shipping address after ordering and Brittney made the process easy and stress-free! I will definitely be ordering from BaubleBar again!
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing643 approved reviews, newest moderated first
Jamie W.
I needed to update my shipping address after ordering and Brittney made the process easy and stress-free! I will definitely be ordering from BaubleBar again!
Marj
Their customer service was super incredible - I am so impressed by their attentiveness and attention to detail. Kind and helpful.
Maheen S.
I have purchased items for myself and gifts for others from Baublebar for a couple of years now and I'm always thrilled with the quality! I've gotten bracelets to custom pouches and custom jewelry and I truly trust this brand to provide high-quality materials whether it's jewelry or accessories. This will always be one of my go-to's for gifts. I recently had a silly issue that was handled so quickly with such intentional care. Shoutout to Kara, who's a senior associate! This brand really is the blueprint of using modern tech in Ai but still escalating things to humans who provide such real, personalized solutions, while growing their brand.
Mackenzie
I originally purchased the custom phone case which I absolutely adored! It was so stunning and they have a plethora of color options for their phone cases. I got so many compliments on it! However after a couple months my case began to discolor, so I contacted customer service not sure what to expect. I was met with the most understanding and efficient customer service ever! Big shoutout to Clara, she made the whole transaction go smoothly and was so kind. Overall great, cute and unique product with an amazing team behind it!
Julie
Chani was great in helping me expedite my shipping speed for an order I placed. This is my first time ordering with this company, so we will see how the products and the actual arrival time turn out. I am always pleased when I receive great Customer Service and quick response time. How a Company treats their customers says so much about the integrity of a business altogether, so I am extremely hopeful!
Melissa
I love all the products I've ordered from BaubleBar but am especially obsessed with custom large tote. Had the best time picking all my patches, and now all my friends are ordering too. Customer service is wonderful (thanks for your help Chani!) and the products are such great quality. Can't recommend BaubleBar enough :)
Katie
Some of the best customer service I have received. Tiffany was so helpful in helping me with a broken product. I had a lack of information since it was a gift but she was patient and kind the entire time. She fixed the situation quite quickly. She reflects the company quite well and happy I received the help I did.
Eleanor A.
I rcvd a pave date necklace as a gift 4 months ago. It is beautiful! Unfortunately, the chain broke. It is a little too thin. I emailed BaubleBar, and they are replacing it. Their customer service was excellent! I corresponded w Chani, just wonderful. I would give them 5 stars, but it takes too long for custom jewelry.