BaubleBarReviews of baublebar.com

Jamie in BaubleBar customer service was extremely helpful when my daughter's bracelet broke the first day she wore it. She emailed back so quickly, it felt like I live chat. She understood that I didn't know if my young daughter was careless or if it was the product and I was able to get a replacement bracelet. Thank you Jamie and BaubleBar!

I had to follow up on an order. I spoke with Brittney, she was great! She let me know that it takes up to 3 weeks for personalized items. I appreciated her response and help on my order!

The charms and chain are OK for young adults. I'm sure the 'gold' color won't last long, but it's a cute, personal gift for the right age group. I ordered a chain with three charms as a highschool graduation gift. And a gift box. I mistakenly had it sent to me--actually a good mistake since it was packaged so poorly. If you pay online for a gift box, SEND THE ITEM IN THE GIFT BOX! While the box itself is attractive, the necklace comes in a small plastic bag--not very appealing for a nice gift....pretty tacky. Presentation is important, and I'm glad the recipient didn't receive it this way. It does not look as expensive as the almost $100 I paid.

1000’s of dollars worth of jewelry purchased. EVERY SINGLE piece turned copper after a couple days of wearing. Horrible quality! So very disappointed with this company. As such a large company with a huge following, you would think they would fix this problem. I will never purchase from them again. Everything is trash. Too bad because a lot of these items were gifts. It’s embarrassing and my friends/family just think I bought them cheap stuff. Baublebar fix your quality. I would give negative 5 if I could.

I'd give 0 stars for experience and terrible customer service. What a waste of money, and it's not cheap!

Never recieved my order, no tracking number, still not here, doubled the estimated time, its a charm with paracord costing 50 dollars this is a total scam and ripoff avoid at all cost, they have a number that wont recieve calls, scam, bogas, fraud. Ordered June 28, its July 11, its a braclet and they said 5-7 days delivery, sure.

I placed a large order and forgot (1) item. Kara, BaubleBar Care Associate, told me what to do so I could order the item and avoid a shipping fee. Kara was not only helpful but also very quick to respond to my email.

Chani was an exceptional customer service associate during my experience with Baublebar. She was incredibly responsive, patient, and genuinely helpful throughout the entire process. Her professionalism and warm demeanor made the interaction enjoyable. I can only imagine that it’s dedicated and customer-focused team members like Chani who help build brand loyalty and continue to draw customers back to Baublebar time and time again.