BaubleBarReviews of baublebar.com

A piece of my jewelry broke before I could even wear it, and Morgan at Baublebar could not have handled it better! I emailed customer service and heard back from Morgan within an hour. She immediately reordered the broken item at no cost to me, and was extremely clear, kind, and efficient. It's inevitable that things like this will happen, and Morgan at Baublebar sets the standard for how a company should respond. I could not have asked for a better outcome!

Chani from BaubleBar’s customer service team was incredibly helpful—efficient, kind, and quick to resolve my concerns. Such a great experience from start to finish!

I had originally cancelled the order and was told it was cancelled and I was refunded - but then I got the jewelry! I reached out to customer care and Andrea was wonderful helping me sort things out. I ended up keeping the jewelry and she helped me with that as well - always polite and quick to respond. I would give five stars but they did ship what they said was cancelled and while the jewelry is very pretty I am not thrilled with the clasps. They feel a bit inexpensive. I do like them tho, so kept them. Great customer service by Andrea!!!!

Needed quick help on sending gift cards out to some people and Andrea on the customer service team responded within 10 min with the answers I needed. Really appreciated her timeliness and ability to get me the information I needed quick!

I purchased custom Mickey ears that my grand daughter designed in July 6th. Two weeks later nothing… I send bauble a message x2, the first customer care person At least gave me some hope that I would get a shipping confirmation by July 22. The second one said I will not get a shipping confirmation until the end of the week. This translates that my granddaughter will be let down. The shipping information should be more specific. Jennifer

Jamie- with customer service helped me and she was amazing. I had a bracelet, and it came undone. The customer service was awesome, quick and fast. I reached out to them and sent them a picture. And then they’re already sending a replacement!

Andrea was very helpful when I reached out with a question about my order. The set of bracelets I ordered met my expectations. I’m very happy with them. Looking forward to my custom order next. I would buy from this company again.

Well it didn't start off good... got my product and it was broken. The return li k on the site wouldn't take the picture I tried uploading but Brittany stepped in and over email was able to help me out. I wanted a replacement item bit there were none available so she went ahead and did the refund for me without hesitation. Definitely made this a great experience...