Bath & Body WorksReviews of bathandbodyworks.com

feel like i have been mugged. bought 2 x 3 wick candles. these are priced at £29 for one £39 for two. in the states they are a tenner!!!!!!

While I have purchased other things that were okay from Bath & Body Works, I recently purchased candles, having seen that in-store, they were advertised as "soy wax" candles. After noticing a slight headache and minor breathing discomfort, I decided to look into them online. I found that they were paraffin wax candles with several chemicals and stabilizers that harm health. You're in the wrong place if you want quality candles that don't destroy your lungs. The employees were helpful, but I would not have bought the candles had I known they were not soy wax.

I have no idea why bath and body work has almost 2 starts!! I been shopping from them (mostly body wash and hand wash and sprays) they are good, my house smells good also MYSELF lol They always have best sell. Thank you guys 😊

I am an advocate bath and body workers buyer and this shipment was horrible. All of the soaps were leaking and they were mailed in a trash bag. So spending more money and getting worse service. I am beginning to lose trust and interest in bath and body works. I also have pictures. My products came from Kentucky.

Ordered $200 in candles, and received an email for the delivery day. Tracked my package from Lasership, and on the day it's to be delivered I get an update that they (Laseship) damaged my package and to contact Bath and Body Works as they are shipping the items back. Contact Bath and Body Works via chat, and Nancy says they can't do anything for the next 12 days, and to file a complaint then. This is the 3rd time I've had a problem with Bath and Body when getting deliveries through Lasership!!! Why am I paying for shipping that doesn't ship?!

I had 2 rewards to use. I had some errands to run and I was planning to stop by BBW but I did not have time. There were some online only items I wanted so I decided to add the rewards items to my online order. When I went to check out, the rewards were gone. It turns out they expire at midnight EST (I am in CA). I love how the sales are good until midnight pacific time but the rewards expire early. What a racket. This was the final straw for me. I have lost a lot of money at BBW. There was the time I got overcharged because the system charged full price (instead of the buy 3 get 2 free). Almost every online order has arrived with broken items. The warehouse team just throws everyrhing loose into a box. I am the one who has to take the time to return the items and get my money back. I have lost so much money and it is not because of the stuff I have bought but the money I have lost because of BBW incompetence. I am done.

LA GARANTIE N’EST PLUS LA MÊME DIFFUSEUR BOUCHER NE SENS PLUS MOINS DE 16 MOIS JE FINI MES PLUGS ET SI ÇA RESTE COMME ÇA J’ACHÈTE PLUS TROP DISPENDIEUX POUR LA DURABILITÉ OBLIGER DE SA BATTRE POURVL’ÉCHANGE ET SE FAIRE DIRE QUE C’EST LA DERNIÈRE FOIS ET BIEN MOI SERA LA DERNIÈRE FOIS

I love their products and I’m obviously obsessed with their body products and candles.🤩 I just wish they’d deliver straight to my door instead of leaving it in my apartment complex lobby where it can get stolen! 😩