Bath & Body WorksReviews of bathandbodyworks.com

I seriously can’t say enough good things about Bath & Body Works. Every single time I walk into the store, it smells amazing and the employees are always so welcoming and helpful. The customer service is genuinely one of the best parts of the experience — they’re knowledgeable about the scents and always help me find something that matches my vibe. The quality of their products is top tier. The body creams are super moisturizing without feeling greasy, and the fragrances actually last all day. I constantly get compliments when I wear their sprays and lotions. My current obsession is their seasonal collections — they never miss. The packaging is cute, the scent variety is unmatched, and there’s literally something for everyone. Their sales are also AMAZING. I’ve been able to stock up on my favorite candles and body care products without breaking the bank. For the quality you get, especially during promotions, it’s honestly such a good value. If you love smelling good, self-care, or giving cute gifts, this is the place to shop. I will forever be a loyal customer!

Nice experience at Select City mall Saket. Really happy with the purchase and with the service provided by Vaishnavi.

I love bath and body works but pls add an Moana section of perfumes or candles and also it would be really great if you guys add an avatar bath and body works section. thank you bath and body works.

I have Been shopping here for years still not getting rewards points always an issue with my online orders my info has been wrong for over two years I asked them to change it been in the store several times at wyennwood village in lake worth still having the same problem I tell thrr we m I’m not getting my rewards my birthday is wrong and they say we will fix it but keeps over charging me it maybe my fault because I love the candies and I keep going they obviously don’t care to keep me as a customer

Every time I try to order something from Bath and Bodyworks online it comes damaged. I do NOT understand why such a large company cannot use paper to protect their products, a little tape to keep soap lids closed, and keep themselves from the expense of refunding and reissuing items!! This has been their way of shipping for YEARS!! Make that make sense!! All of the wallflowers are broken, the soap tops are either broken or open. I just don’t understand. Terrible service.

I ordered a body mist on January 9th, I paid, money taken out of my account, conformation email, invoice, great, fab, hopefully it’ll be here in a week or so, a week later no emails, no text, I check the tracking order and ‘Order Not Found’, that’s odd, I’ll email costumer service, got the automated email back saying ‘We’ll be with you soon’, never heard back, a wee later emailed again, nothing on that email. I tried calling customer service several times, never picked up, even being on hold for seven minutes, nothing. So I just gave up and left it be. Just over 6 weeks later I get a parcel, and it’s the body mist. I was in shock but also happy, but also very frustrated and will not be ordering off them again.

Long story short bath and Bodyworks lost my package. I only found out because I reached out to them. After multiple agents that clearly lied to me because they said my package shipped out but in reality they lost my package. After multiple agents, disconnected calls, supervisors, they have yet to reship out my package that I already paid for. Their response please be patient. I asked for my package to be expedited since they lost my package but the supervisor told me they don’t do that for customers. At this point all I can do is report them to the better business bureau. Even after they lied to me ( I have all conversations saved to back me up) lost my package, they have yet to make this right. Oh and I spent over 100.00 on this order. The items I was really looking forward to have since been out of stock after knowing my package was lost. If my package never went missing I would have all my items. Terrible customer service.

I love my store in Fort Smith AR!! However I would definitely love it more if they brought back CANYON fo men!!!! Please!! I need it!!! That’s all he wears.