Bath & Body Works - great fragrance finds in shower gels, body lotions, hand soaps, candles, Wallflowers, gifts and discontinued fragrances. Shop online, read customer reviews or find a store near you!
Bath & Body Works (bathandbodyworks.com) has 1,677 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Luvy Z.
Bbw in Yukon Oklahoma sucks . People working there can’t figure out what they’re doing , went there to get my bundle and they couldn’t offer it because they did t have the bag … I didn’t even want the bag . Will. It go back again
Muammar Mohd A.
Please ensure next your time that your floor staff do alert about customer waiting do get more information about your products. Been standing for 10 minutes without any assistance. BBW outlet kota bharu branch (KB mall) 9pm
Marie
The last 3 visits to b&bw,were disappointing & frustrating. I shop the app for my local location,then hp there to purchase the items that were supposedly available,in store. Unfortunately,I end up wasting time & gas to find out they don't have it. The staff are no longer as friendly as they used to be.
Vicki G.
An online order placed March 4 with an $8.00 shipping fee did not receive any attention until March 7th. Today March 10th I received a notice that my order will arrive March 12th. Why pay $8.00 in shipping for an eight day long delivery? I won’t order from Bath and Body Works again.
Sharda L.
i really like kim she was very sweet lovable and knowledgeable i enjoy her she made my experience great
C W.
Oh no they di int! AGAIN. In December I here waited in one single line for them to tell me I have to wait because there's another line that's doing pick up orders. Exsqueeze me?! I come back another time to apologize to a manager for my attitude and explain what happened. This manager says that shouldn't be the case If I waited in line and I'm next they should just be able to assist me. Even though they try to do pick ups on one computer, they can do it on any register. Come in today and again I'm told the same thing that that they can't help me and that I need to move one register over. I waited at the register who wouldn't help me, so she couldn't help anyone else until I moved. What was the point of not helping me if you still can't help the next person until I get helped? I know not to do pick up orders at fashion Fair because they want me to wait in a single line and then tell me once I get to the front that I need to go to a different cash register since it's just one step over. If that's what they want to do, no problem, AS long as there is a sign indicating such so I'm not caught off guard waiting in the wrong line.
buwaleed M.
If you want your items in good condition ( new packages, not expired, not stored in a bad condition from head to toe ) DO NOT order ONLINE, be fooled by prices & offers cause what you get is old unscented poor products. U loose your money, your products & trust in Bath & Body works. Spend your money on what you see in front of you check the package if old or new, open & smell or check opened samples!
Sara K.
Made an order on the European site. Order marked as sent. No tracking link. No info on who it was sent with. Zero info 👎👎 Also customer service ignores you. What a disgrace.
